1917489 - Please Delete this one. It is a duplicate (I tried to edit it and a new bug report was created instead - how do I edit or delete a report?)

Status: RESOLVED DUPLICATE of bug 1917490

(Thunderbird :: Folder and Message Lists, defect)

Description

[Erik]

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

Steps to reproduce:

I select the Unified Inbox or a Saved Search;

There are three issues with Unified Folders and Saved Searches that are not 100% reproducible .

1. Often the message count is incorrect.
2. When I select the Unified Inbox folder it often takes a very long time to display the messages (sometimes 2-3 hours).
3. When Thunderbird tries to collect and displays the messages, my CPU utilization is very high for up to several hours. During this time, I cannot use Thunderbird and my PC is unresponsive.

Note that I am using IMAP, I have synced the bodies and I am not searching online.

Actual results:

Here is is an example where I previously had selected another folder and then selected the existing (displayed) Unified Inbox. After Thunderbird spent about 40 min collecting the messages, it showed:
[img]https://i.gyazo.com/5264cd8f5224e854f1e3cc1a96a13c66.png[/img]
Account 1 has 775 messages and account 2 has 259,242 messages. Total should be 260,017 messages, but TB shows 260,022 messages.

Here is another example after I restarted TB and selected the Unified Inbox:
[img]https://i.gyazo.com/f5d1415bfc452526df682ccb590c1711.png[/img]
In this case, the Unified Inbox message count is way off but eventually, after about 3 hrs, showed the correct count. During these 3 hours, the CPU utilization was very high, I was not able to use TB, and I barely could use my PC.

I have the same issues of high CPU when using Saved Searches, and I need to wait a very long time before being able to access the messages. I understand that part of the cause may be the high message count in one of my folders.

Expected results:

Does TB sometimes need to recreate the Unified Inbox by searching all messages?

I would have expected that TB would write the Inbox search results to a file on my hard disk and then pull it up into RAM, within a few seconds, when needed?

My results are not 100% reproducible and I wonder if there may be some bug in writing the Inbox result file to disk and/or recalling it?

NOTE that I do not have these issues with Outlook (2010) where I combine many local POP3 folders in Saved Searches.

Comment 1

[Erik]

(In reply to Erik from comment #0)

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

Steps to reproduce:

I select the Unified Inbox or a Saved Search;

There are three issues with Unified Folders and Saved Searches that are not 100% reproducible .

1. Often the message count is incorrect.
2. When I select the Unified Inbox folder it often takes a very long time to display the messages (sometimes 2-3 hours).
3. When Thunderbird tries to collect and displays the messages, my CPU utilization is very high for up to several hours. During this time, I cannot use Thunderbird and my PC is unresponsive.

Note that I am using IMAP, I have synced the bodies and I am not searching online.

Actual results:

Here is is an example where I previously had selected another folder and then selected the existing (displayed) Unified Inbox. After Thunderbird spent about 40 min collecting the messages, it showed:
[img]https://i.gyazo.com/5264cd8f5224e854f1e3cc1a96a13c66.png[/img]
Account 1 has 775 messages and account 2 has 259,242 messages. Total should be 260,017 messages, but TB shows 260,022 messages.

Here is another example after I restarted TB and selected the Unified Inbox:
[img]https://i.gyazo.com/f5d1415bfc452526df682ccb590c1711.png[/img]
In this case, the Unified Inbox message count is way off but eventually, after about 3 hrs, showed the correct count. During these 3 hours, the CPU utilization was very high, I was not able to use TB, and I barely could use my PC.

I have the same issues of high CPU when using Saved Searches, and I need to wait a very long time before being able to access the messages. I understand that part of the cause may be the high message count in one of my folders.

Expected results:

Does TB sometimes need to recreate the Unified Inbox by searching all messages?

I would have expected that TB would write the Inbox search results to a file on my hard disk and then pull it up into RAM, within a few seconds, when needed?

My results are not 100% reproducible and I wonder if there may be some bug in writing the Inbox result file to disk and/or recalling it?

NOTE that I do not have these issues with Outlook (2010) where I combine many local POP3 folders in Saved Searches.