1919719 - SMTP servers timeout error with multiple accounts

Status: RESOLVED DUPLICATE of bug 1919695

(Thunderbird :: Mail Window Front End, defect)

Description

[Alex Segala]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0

Steps to reproduce:

Just upgraded from 128.2.1 64bit to 128.2.2 64bit

Actual results:

EVrytime I try to send an email I got a SMTP timeout error. It happens with gmail but also with 2 different local companies emails. I disabled both AV and Firewall but isuue was still there. Once rolled backf rom 128.2.2 to 128.2.1 everyhting came back to life and it's working fine and smooth.

Expected results:

Sending and receiving emails as smooth as before

Comment 1

[Magnus Melin [:mkmelin]]

also with 2 different local companies emails

Which SMTP servers are those using? Are they also google/microsoft or others using OAuth2?

Comment 2

[Alex Segala]

(In reply to Magnus Melin [:mkmelin] from comment #1)

also with 2 different local companies emails

Which SMTP servers are those using? Are they also google/microsoft or others using OAuth2?

All tne stuck servers are OAuth2

Comment 3

[Alex Segala]

One more info: It crashes when I try to quit Thunderbird, after getting this timeout error.

Comment 4

[gene smith]

FWIW, I'm not seeing a send problem with gmail accounts using oauth2 for SMTP on 128.2.2esr.
My mail.smtpserver.smtpX.oauth2.scope is set to https://mail.google.com/ for my two gmail accounts. I haven't touched this.

Comment 5

[Wayne Mery (:wsmwk)]

Alex, the developer has a test build based on 128 code and would like feedback on whether it works or still fails. Linux, Mac and Windows:

• https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Y5V2TooVQZqSL8eGxCop5w/runs/0/artifacts/public/build/target.tar.bz2
• https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/OdZE3YhxSl2zYsyQW9cAVg/runs/0/artifacts/public/build/target.dmg
• https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Rkeyca4AStGtIxH_s1ZDKQ/runs/0/artifacts/public/build/install/sea/target.installer.exe

You can install the test build and use your current Thunderbird data profile. In most cases you are likely using a profile named xxxxx.release-default. https://support.mozilla.org/en-US/kb/using-multiple-profiles for guidance on profiles

Comment 6

[Wayne Mery (:wsmwk)]

If it doesn't work, please get the logs which you will find in Error Console - ctrl+shift+J on linux and Windows, command+shift+J on Mac.

Comment 7

[Wayne Mery (:wsmwk)]

The test build is based on version 128 - I have corrected the instructions in comment 5.

Comment 8

[Magnus Melin [:mkmelin]]

Let's continue in bug 1919695