Closed Bug 1919896 Opened 2 months ago Closed 2 months ago

Problem with Thunderbird after upgrading to 128.2.2esr in Windows 10.

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 128
x86_64
Windows 10
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1919695

People

(Reporter: marolberd, Unassigned)

Details

(Keywords: regression, Whiteboard: [regression 128.2.1esr -> 128.2.2esr])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0

Steps to reproduce:

  • Auto upgraded to Thunderbird 128.2.2esr in Windows 10 Pro.
  • As next tried to reinstall Thunderbird from scratch.
  • I did restart my computer after each upgrade/reinstall.
  • FYI: my system (Win 10 Pro) is clean from viruses/malwares etc, it's used exclusively for my work (RDBMS development), no social media nor games are installed.

Actual results:

After this upgrade Thunderbird stuck on "Sending login Information", or "checking for new email features", or I don;t see any message in the bottom status bar and the blue color bar is on 100% doing nothing.
I don't see new messages, nor errors.

  • Thunderbird is not complaining about logging problems to my email accounts (I have 7 different account with Yahoo, Gmail and MS 365).
  • I didn't have these problems before upgrading to 128.2.2esr.
  • I have another workstation with Debian 12 and Thunderbird is working fine, but it's version 115.5.0(64 bit).

Expected results:

Thunderbird should

Attached image image.png

Example from bottom status bar:

OS: Unspecified → Windows 10
Hardware: Unspecified → x86_64

Are you using oauth2? Possibly the same as bug 1919695

Yes, I do. Few months (maybe a year) ago all my accounts have been changed to oauth2 authentication, it was mandatory at the time.
I didn't make any changes in settings, only approved the automated update to 128.2.2ers.
I tried to uninstall Thunderbird and installing again using downloaded "Thunderbird Setup 128.2.2esr.exe". I did reboot my computer after removing and after installing Thunderbird.

Can you reinstall 128.2.1esr?

See Also: → 1919695

When I terminate Thunderbird a zombie thread is still running. I did kill it and tried again (this process was repeated probably >10 times).
My last try hands on "Checking mail server capabilities" (message in the bottom status bar).
(In reply to Corey Bryant from comment #4)

Can you reinstall 128.2.1esr?

Please send me a link to the download.
Thanks.

Thanks Corey, it did work. After downgrading to 128.2.1esr it's working as expected.
I'm going to mark this thread as duplicate with 1919695.

Status: UNCONFIRMED → RESOLVED
Closed: 2 months ago
Duplicate of bug: 1919695
Resolution: --- → DUPLICATE
Keywords: regression
Whiteboard: [regression 128.2.1esr -> 128.2.2esr]
See Also: 1919695
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