Open Bug 1920099 Opened 5 months ago Updated 17 days ago

Akamai blocks iberia.com check-in

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Webcompat Priority:P2)

Project Flags:
Webcompat Priority P2

People

(Reporter: emilio, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:contact-in-progress, webcompat:site-report, Whiteboard: [webcompat:sightline])

User Story

platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:some
branch:release

Checking-in in https://www.iberia.com/us/online-checkin fails, when you insert your surname and booking code you get a modal like:

A general error has occurred We apologise for the inconvenience. Please try again later.

Digging in the console, they do a call to:

https://ibisservices.iberia.com/api/pac-prm/rs/checkin/v3/booking/<booking-code>?buildNumber=293&flownSegments=false

Which is rejected with a 403. Digging in the response, it comes from Akamai:

Access Denied
You don't have permission to access "http://ibisservices.iberia.com/api/pac-prm/rs/checkin/v3/booking/..." on this server.

Reference #18.20747b5c.1726841405.f2883aa

https://errors.edgesuite.net/18.20747b5c.1726841405.f2883aa

So probably bug 1903597. Filing just for tracking. Sigh

Component: Knowledge Base → Site Reports
No longer blocks: 1903597
Depends on: 1903597
Keywords: webcompat:platform-bug
URL: https://www.iberia.com/us/online-checkin
Severity: -- → S2
User Story: (updated)
Keywords: webcompat:contact-in-progress, webcompat:site-report
Priority: -- → P2
Whiteboard: [webcompat:sightline]
Webcompat Priority: --- → P2
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