192510 - volvocars.co.uk - the car configuration 'choose model page' fails to load

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English Other, defect)

Description

[shadow]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3b) Gecko/20030206
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.3b) Gecko/20030206

When trying to use 'The Volvo Car Configurator' the model choice page does not
load completely.  An icon'loading' hangs in the middle of the page.


Reproducible: Always

Steps to Reproduce:
1.Go to URL and click: 'THE VOLVO CAR CONFIGURATOR' on the left hand side of the
page.
2.When the following page loads click: '1. CHOOSE MODEL' on left hand side of page.
3.Model page begins to load then hangs with 'loading' icon in middle of page.

Actual Results:  
As described above.

Expected Results:  
Page loads allowing car to be selected.

Comment 1

[Ian Neal]

The following error message is generated in the JS console:
Error: navigator.userAgent.match(/\d+\.\d+$/) has no properties
Source File: http://www.volvocars.volvo.co.uk/nbs20/common/includes/nbs.js
Line: 13
that part of the JS is to do with browser detection and it doesn't seem to like
the following line:
else if (ff.w3c) ff.realVersion =
parseFloat(navigator.userAgent.match(/\d+\.\d+$/)[0])

Looking at the JS changing it to
parseFloat(navigator.userAgent.match(/rv:([[0-9a-z\.]*)/)[1]) seems to be okay
for Netscape 6/7 and Mozilla - not sure if this will fix the problems with the
site but could be a start.
Confirming using BuildID 2003020308 on WinXP

Comment 2

[Ian Neal]

Adding to meta bug

Comment 3

[Per Ångström]

Apart from the problem mentioned in the summary, the menus don't work, so the
site is practically unusable.

Comment 4

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 5

[Marek Stępień [:marcoos, inactive]]

Currently the menu works for me in 20030923-trunk, while it does not work in the
same day build of Firebird, neither in Netscape 7.1

See also my comment in a Swedish VolvoCars site bug at
http://bugzilla.mozilla.org/show_bug.cgi?id=125297#c9

There are many Volvo-related bugs (and the site is nearly the same in all
countries). Shouldn't we create a meta bug for tracking Volvo sites?

Comment 6

[Marek Stępień [:marcoos, inactive]]

Fixed (see bug 125297 comment 9 for more information).

Resolving.