Open Bug 1939856 Opened 1 year ago Updated 19 days ago

identity.tescobank.com -"Access denied" when accessing the page

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
Linux
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:4)

Project Flags:
Webcompat Priority P2
Webcompat Score 4

People

(Reporter: rbucata, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:contact-in-progress, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:few
branch:release
user-impact-score:100
diagnosis-team:webcompat

Environment:
Operating system: Linux
Firefox version: Firefox 133.0

Steps to reproduce:

  1. Navigate to: https://identity.tescobank.com/pf/adapter2adapter.ping
  2. Observe

Expected Behavior:
The page load

Actual Behavior:
Access denied

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-release
  • Does not reproduce in firefox-nightly, and chrome

Created from https://github.com/webcompat/web-bugs/issues/145845

Since the page is a widely used page in the UK, we think it might benefit from a patch/ up-lift, as only the Release version is affected

This WFM in 133.0.3 release on Ubuntu. Raul can you still repro?

Flags: needinfo?(rbucata)

From the original report,

Reference #18.3f6f5668.1735819301.7a7eac

So this is Akamai being Akamai.

Severity: -- → S2
User Story: (updated)
Depends on: akamai-blocks
Priority: -- → P2

Problem fixed in Firefox-release 134.0 (64bit) in both Linux Mint 21.3 and MS Windows 10.

Much appreciated!

This isn't fixed - it's intermittent, meaning it happens sometimes, but not all the time.

Flags: needinfo?(rbucata)
Webcompat Priority: --- → P1
Webcompat Score: --- → 9
Webcompat Score: 9 → 8
User Story: (updated)

I am seeing this behaviour again in both 140.9.0esr & 149.0 for Linux Mint can access okay on Chromium 146.0.7680.164

Severity: S2 → S4
User Story: (updated)
Webcompat Priority: P1 → P3
Webcompat Score: 8 → 3
Keywords: webcompat:platform-bug → webcompat:contact-in-progress
Priority: P2 → P3
User Story: (updated)
Webcompat Priority: P3 → P2
Webcompat Score: 3 → 4
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