Open Bug 1944659 Opened 1 year ago Updated 8 months ago

Trying to save emails - "Unable to save the message. Please check your file name and try again later." - likely due to invalid chars in filenames

Categories

(Thunderbird :: General, defect)

Thunderbird 128
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: fandrei98765, Unassigned)

References

Details

Steps to reproduce:

Select multiple emails in a folder - context menu - Save as

Actual results:

Messagebox:

Unable to save the message. Please check your file name and try again later.

Error log:

1738177447309	addons.xpi	WARN	Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons
1738177447576	addons.xpi	WARN	Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled
1738177447577	addons.xpi	WARN	Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled
Uncaught NS_ERROR_FILE_INVALID_PATH: Component returned failure code: 0x80520009 (NS_ERROR_FILE_INVALID_PATH) [nsIMessenger.saveMessages]
    SaveAsFile chrome://messenger/content/mailCommands.js:531
    cmd_saveAsFile chrome://messenger/content/mailCommon.js:346
    doCommand chrome://messenger/content/mailCommon.js:734
    onMailContextMenuCommand chrome://messenger/content/mailContext.js:527
    onCommand chrome://messenger/content/mailContext.js:156
    handleEvent chrome://messenger/content/mailContext.js:138
mailCommands.js:531
NS_ERROR_FAILURE 

Expected results:

PS looks like it's a problem with email subject containing symbols that are invalid in file names, but I can't say which ones as there are too many emails in that folder.

What OS are you using? And what filesystem are you trying to save to?

Component: Untriaged → General

Sorry, wrong bug

Status: RESOLVED → UNCONFIRMED
Resolution: MOVED → ---

(In reply to Magnus Melin [:mkmelin] (away, back June 30) from comment #2)

What OS are you using? And what filesystem are you trying to save to?

Windows / NTFS.

Summary: Trying to save emails - "Unable to save the message. Please check your file name and try again later." → Trying to save emails - "Unable to save the message. Please check your file name and try again later." - likely due to invalid chars in filenames
See Also: → 2018026
See Also: → 2019085
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