1953771 - Rating cards are missing from the Review Checker panel for a Walmart product

Status: RESOLVED WORKSFORME

(Firefox Graveyard :: Shopping, defect, P4)

Description

[Alexandru Trif, Desktop Test Engineering [:atrif]]

Attachment: image.png

Found in

• 138.0a1 (2025-03-12)

Affected versions

• 138.0a1 (2025-03-12)
• 137.0b4
• 136.0.1

Tested platforms

• Affected platforms: Windows 10x64, Ubuntu 24, macOS
• Unaffected platforms: none

Preconditions

• browser.shopping.experience2023.enabled : true
• browser.shopping.experience2023.integratedSidebar

Steps to reproduce

1. Open https://www.walmart.com/ip/FA-SL-NK-MAXI-DRESS/11860359669?classType=VARIANT&athbdg=L1103.
2. Observe the Review checker.

Expected result

• The rating cards are displayed.

Actual result

• The rating cards are missing.

Regression range

• Not a regression.

Additional notes

• Attached a screenshot.
• This happens while the Review checker is inside or outside the sidebar.

Comment 1

[Jonathan Epstein]

Attachment: Screenshot 2025-03-24 at 11.18.11 AM.png

Works for me

Comment 2

[BugBot [:suhaib / :marco]]

The severity field is not set for this bug.
:jhirsch, could you have a look please?

For more information, please visit BugBot documentation.

Comment 3

[Fred Chasen [:fchasen]]

This product appears to correctly show the No info about these reviews yet screen for me, strange that didn't show in the screenshot.
If you find another example please let us know.

Comment 4

[Alexandru Trif, Desktop Test Engineering [:atrif]]

Attachment: image(4).png

(In reply to Fred Chasen [:fchasen] from comment #3)

This product appears to correctly show the No info about these reviews yet screen for me, strange that didn't show in the screenshot.
If you find another example please let us know.

Hello, at the start I saw the No info about these reviews yet card, but after selecting Check review quality I have the same outcome as in the comment 0 screenshot. Attached a screenshot as well.

Comment 5

[Rares Doghi, Desktop QA]

@Fred, I think the problem here is that the "No info available right now, We’re working to resolve the issue. Please check back soon. " Error message is not displayed for this particular product.