"Thunderbird is being updated by another instance" on fresh system/install
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: namahsrob, Unassigned)
Details
User Agent: Mozilla/5.0 (X11; CrOS x86_64 14541.0.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/134.0.0.0 Safari/537.36
Steps to reproduce:
Using ChromeOS Linux Devlopment Environment (Debian 12, 6.6.67 kernel):
- create fresh default Linux container from Settings
- Download TBird Release tarfile (137, same thing also happened on the last 136 ver)
- Follow Linux install doc (untar, cp Thunderbird/* -> /opt, get desktop file)
- Run thunderbird
Actual results:
TBird comes up as expected, with the initial "create an account" screen. Go to Help->about Thunderbird. Shows "Thunderbird is being updated by another instance".
Expected results:
Should have the "check for updates" link and show as "up to date". Here's the basic troubleshooting info:
Update Channel release
User Agent Mozilla/5.0 (X11; Linux x86_64; rv:137.0) Gecko/20100101 Thunderbird/137.0
OS Linux 6.6.67-06628-g571b599e617d #1 SMP PREEMPT_DYNAMIC Mon, 27 Jan 2025 12:44:48 -0800
OS Theme CrosAdapta / CrosAdapta
Application Binary /opt/thunderbird/thunderbird-bin
Additional Info: Chrome OS Version 134.0.6998.183
Update: I manually installed 138.0 over the 137.0.2 instance that was giving me problems, and the "being updated by another instance" went away; replaced with normal expected "checking for updates" behavior. I didn't bother trying to reproduce it again using 138 on a fresh container.
|
||
Comment 3•1 year ago
|
||
I have the same issue (same config as OP) running Thunderbird from /opt on KDE NEON (latest). I just manually updated to 138.0.1, kinda expecting the message to disappear, but it is still there.
|
|
||
Comment 4•11 months ago
|
||
It was suggested to me by someone on r/thunderbird to check if it still exists with 139.0.2 and the bug is still there. Still shows “Thunderbird is being updated by another instance”. I wonder what triggers this. I did have Thunderbird installed as snap earlier, but AFAIK every trace of that is gone.
|
||
Comment 5•10 months ago
|
||
This is the same bug, already reported for Firefox:
|
||
Comment 6•10 months ago
|
||
Let's dupe it to bug 1940481. The fix would be in shared code.
Description
•