1967077 - Empty (white) mail in 128.10.1esr with non local mail files

Status: RESOLVED DUPLICATE of bug 1966256

(Thunderbird :: General, defect)

Description

[Raffaele]

Steps to reproduce:

in Windows release, update from 128.10.0esr to 128.10.1esr in an environment where the mail files are stored in a network drive,

Actual results:

After this automatic update the mail folders tab are working well, all the functionalities are ok, but when click on a email the email tab is blank. Also a reply or follow will open a blank (empty) window. This happens ONLY with mailbox files in network drive. Moving mail file to local storage can solve the issue. Also with antivirus is disabled. Using network log (samba server) it appears that: with version 128.10.0 shows that clicking on an email opens both the .msf file of indexes and leaves it open, while the data (Inbox for example) file opens it, reads the mail and closes it. In version 128.10.1 it does NOT open the data file (Inbox for example) to read the email, but only the index file.

Expected results:

The email can be viewed, forwarded or replied.

Comment 1

[Wayne Mery (:wsmwk)]

Please see bug 1966256

Comment 2

[Wayne Mery (:wsmwk)]

Raffaele, do you find your issue to be fixed with https://ftp.mozilla.org/pub/thunderbird/candidates/138.0.2-candidates/build1/win64/en-US/Thunderbird%20Setup%20138.0.2.exe ?

Comment 3

[Raffaele]

Hello Wayne Mery. The issue is now fixed. Thank you!

Comment 4

[Corey Bryant]

Raffaele, by any chance can you test 128? https://ftp.mozilla.org/pub/thunderbird/candidates/128.10.2esr-candidates/build1

Comment 5

[Raffaele]

Hello Corey. The issue is now fixed also in 128.10.2esr . Thank you!

Comment 6

[Corey Bryant]

Thank you very much Raffaele!