Open Bug 1967922 Opened 1 year ago Updated 1 year ago

Akamai blocks account.lenovo.com log-in

Categories

(Web Compatibility :: Site Reports, defect, P2)

Tracking

(Webcompat Priority:P2, Webcompat Score:6)

Webcompat Priority P2
Webcompat Score 6

People

(Reporter: emilio, Unassigned)

References

(Blocks 1 open bug, )

Details

(Keywords: webcompat:contact-in-progress, webcompat:site-report)

User Story

platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:some
branch:release
user-impact-score:300

Login XHR fails with a 403. Some other pages give an html response:

Access Denied
You don't have permission to access "http://account.lenovo.com/es/es/account/login/index.html?" on this server.

Reference #18.53d73b17.1747904411.1e300060

https://errors.edgesuite.net/18.53d73b17.1747904411.1e300060

So I think this is Akamai :(

Annoyingly even Linux Release is affected, but Chrome works... :(

Also affects macOS Nightly and release.

STR for that error is just going to https://account.lenovo.com/es/es/account/login/index.html?returnUrl=https://account.lenovo.com/es/es/account/login/index.html?returnUrl=https://account.lenovo.com/es/es/account/login/index.html

But actually I think there's another error. If strip out the query string the login seems to work, but it just hangs with a CORS error:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://openapi.lenovo.com/es/es/v3/userLogin. (Reason: CORS request did not succeed). Status code: (null).

Ok I think it's still akamai tho. If the response succeeds, there are CORS headers. If they get blocked by akamai, they don't include them and the CORS check fails.

Webcompat Score: --- → 1
Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: 1 → 6
Priority: -- → P2
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