196902 - after install mozilla crashes (and subsequently after restart and reinstall)

Status: VERIFIED DUPLICATE of bug 195600

(SeaMonkey :: Installer, defect)

Description

[Garrett Murray]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)
Build Identifier: ftp://ftp.mozilla.org/pub/mozilla/nightly/latest/

Downloaded nightly build today, every attempt to install caused crashing. This 
did not happen with last nightly build.

Installed using custom option, default location, minus mail & chat, with 
quicklaunch enabled (every time).

Reproducible: Always

Steps to Reproduce:
1. Install (crashes when starting after install)
2. Restart
   2a. Will crash if QuickLaunch is enabled on startup
3. Open Mozilla (crashes)
4. Reinstall (crashes in same fashion)
5. Repeat
Actual Results:  
Crash

Expected Results:  
No crash

Error Info:
The instruction at "0x61e1b11c" referenced memory at "0x6552736e". The memory 
could not be "read".

Debugging in VisC++ shows:
Unhandled exception in mozilla.exe (XPCOM.DLL): 0xC0000005: Access Violation

Same errors every time.

Comment 1

[Roscoe Primrose]

Seeing the same thing with a 3/13 build, see:

TB18042752Y
TB18042059Y
TB18042051Q

Comment 2

[Roscoe Primrose]

Oh, BTW, winXP...

Comment 3

[Garrett Murray]

Happened with today's build too (03-17-03).

Comment 4

[WD]

Have you installed to a clean, empty directory?

Comment 5

[Max Kanat-Alexander]

Even though the bug is listed as happening in XPCOM.DLL, it's still a bug that
belongs to the Installer component. They can throw it back to XPCOM if they so
desire. Moving component to Installer.

Does this still happen? If so, I see two reports here from different machines, I
can confirm.

Also, we need more information: is there anything that you can do to make the
installation work? Does it matter what options you've selected?

-M

Comment 6

[Ed Lana]

Installing Mozilla 1.4 RC3 on Win 98SE
Crashes after install and also after reboot.

I had been running 1.3, I uninstalled 1.3, Then installed 1.4RC3.
The install appeared to work fine.  No Splash Screen came up then I got "This
Program has perfromed and illegal operation".

After several unsuccessful attempt to get 1.4RC3 working I installed (without
problem) 1.3.1.

I could not get talk back to work so I will attach a text file with the crash
details.

Comment 7

[Ed Lana]

Attachment: Crash Details (Module, Stack & Heap) Moz 1.4RC3 on Wnd98SE

Comment 8

[Sean Su]

bug 210731 will probably prevent crashes like this in the future.

Comment 9

[Max Kanat-Alexander]

If these files exist, could you attach them? They might be helpful:

...\mozilla.org\mozilla\install_status.log
...\mozilla.org\mozilla\install_wizard.log

Looking over this again, it might be a duplicate, but I can't think of of what,
right now, so I'll confirm it. (Maybe I just think it's a duplicate of itself...)

Added bug 210731 as a dependency.

-M

Comment 10

[WD]

*** This bug has been marked as a duplicate of 195600 ***

Comment 11

[Grace Bush]

v