Closed Bug 1980770 Opened 1 year ago Closed 1 year ago

adding new mail accounts on MAC OS

Categories

(Thunderbird :: Account Manager, defect)

Product:
Thunderbird
Component:
Account Manager
Version:
Thunderbird 141
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1975860

People

(Reporter: c.dinc, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36

Steps to reproduce:

I wanted to add new mail accounts.

Actual results:

Its not possible to add new e-mail accounts. The new wizzard allows to enter only the Name of user and the mailadres. Than ther is now progress any more and it comes to an infinite loop. My provider is Ionos in Germany. It has worked before but now there is a bug. I've also checked to set up new Mailaccounts via manual way but there is no possibility. Please contact me if mor information needed. Thank you very much. Best regards, Cem

Expected results:

New mail accounts shoul be added.

Disable Hub in Settings and try again

Thank you. It's working. But what means the Hub?

Account Hub is the name for the new user interface.

Martin, do you need this bug for tracking, or is this already tracked elsewhere?

If the old account setup shows "Thunderbird found your account setup information on yourprovider.example.com. Do you want to proceed and submit your credentials?" this is a duplicate of bug 1975860.

Given bug 1977280 is also about Ionos I'm marking this as a duplicate of bug 1975860.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1975860
Resolution: --- → DUPLICATE
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