1980836 - Thunderbird attachments can't stored after update to eclipse 140.1.0esr (64bit) (only when McAfee livescan is enabled)

Status: RESOLVED DUPLICATE of bug 1978286

(Thunderbird :: Untriaged, defect)

Description

[rudolf.krumenacker]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:141.0) Gecko/20100101 Firefox/141.0

Steps to reproduce:

I tried to store attachments from email clients.

Actual results:

I clicked on the buton Store (lower right corner). The Explorer opened. I selcted the directory I'd like to store the file. I entered the name of the file. I pressed the button Store at the Explorer. The Explorer closed. The File was not stored in the selected directory nor did it stored elsewhere.
I tried to open the attachment with Adobe Reader. The file opned. However I couldn't store the file either, becasue the store button was deselected (gray).

Expected results:

The attachment should be stored in the selected Directory or the attachment could be opened with the Adobe Reader and stzored via the button "Store File".

Comment 1

[Corey Bryant]

Thanks for reporting this. Where did you install Thunderbird from?

Comment 2

[rudolf.krumenacker]

I installed the new version via the normal automatic update function under "HELP" and than by pressing the buton install the new version.

In the meantime I further debugged by myself and foun ou that there ich a interfernce of the mcafee life scan. If I switch of the life scan than
I can store the attachments. Hence, now I don't know if the problem occurs after the insatllation of the new version of Thunderbird or after
the update of the mcafee. I didn't found a rollback mechanism either in TB nor in mcafee to see what tool foces the issue.

Comment 3

[Corey Bryant]

It sounds like this is not an issue when McAfee is not running so I think we can close this bug.