Closed Bug 1982354 Opened 1 year ago Closed 1 year ago

Problem saving attachments - It is not possible to save some attached file - name: "DownloadError", result: 2154890440, localizedReason: undefined, message: '[Exception... "<no message>" nsresult: "0x807104c8 (<unknown>)"

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 140
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1978286

People

(Reporter: giuseppe.zeppa, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/138.0.0.0 Safari/537.36

Actual results:

It is not possible to save some attached file. The files exist and it is possible to open but it is not possible to save in the PC.
In order to save the file it is necessary to open the file and to save directly in the software.
THere are not indications about error and the antivirus do not work.
This problem is present only with some file as .EXE, .PDF, .ZIP, .DOCX but not with .DOC or .ODT

Please list exact steps to reproduce.

Group: mail-core-security
Flags: needinfo?(giuseppe.zeppa)

When you receive an e-mail with a file attached I use the command "Save" in order to save the file.
Then I select the Directory and confirm to save
Apparently there are no problem but in the select directory the file do not exist.
Only with some extension it is possible to save directly the file.

Flags: needinfo?(giuseppe.zeppa)

Do you get anything in the Error Console (Ctrl+Shift+J) when it happens?

Summary: Problem on save files → Problem saving attachments - It is not possible to save some attached file

Yes, an error

NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess'

Object { name: "DownloadError", result: 2154890440, localizedReason: undefined, message: '[Exception... "<no message>" nsresult: "0x807104c8 (<unknown>)" location: "JS frame :: resource://gre/modules/DownloadCore.sys.mjs :: DownloadError :: line 1861" data: no]', becauseSourceFailed: false, becauseTargetFailed: false, stack: "DownloadError@resource://gre/modules/DownloadCore.sys.mjs:1893:16\nonSaveComplete@resource://gre/modules/DownloadCore.sys.mjs:2252:38\n" }

NS_ERROR_UNEXPECTED: Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIBackgroundFileSaver.finish] DownloadCore.sys.mjs:2403
NotFoundError: No such JSProcessActor 'BrowserToolboxDevToolsProcess'

Thanks, same as bug 1978286 then

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1978286
Resolution: --- → DUPLICATE
Summary: Problem saving attachments - It is not possible to save some attached file → Problem saving attachments - It is not possible to save some attached file - name: "DownloadError", result: 2154890440, localizedReason: undefined, message: '[Exception... "<no message>" nsresult: "0x807104c8 (<unknown>)"
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