Open Bug 1994704 Opened 28 days ago Updated 20 days ago

avlguest.justice.nsw.gov.au - The page is stuck in a loading state

Categories

(Web Compatibility :: Site Reports, defect, P3)

Desktop
Windows 10

Tracking

(Webcompat Priority:P3, Webcompat Score:1, firefox144 affected, firefox145 affected, firefox146 affected)

ASSIGNED
Webcompat Priority P3
Webcompat Score 1
Tracking Status
firefox144 --- affected
firefox145 --- affected
firefox146 --- affected

People

(Reporter: rbucata, Assigned: twisniewski)

References

()

Details

(4 keywords, Whiteboard: [webcompat-source:web-bugs])

User Story

user-impact-score:0
platform:windows,mac
impact:site-broken
configuration:general
affects:all
branch:release
diagnosis-team:webcompat

Attachments

(2 files)

Environment:
Operating system: Windows 10
Firefox version: Firefox 143.0

Steps to reproduce:

  1. Navigate to: https://avlguest.justice.nsw.gov.au/call/test.link
  2. Observe

Expected Behavior:
Page loads

Actual Behavior:
Page stuck in loading state

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in firefox-nightly, and firefox-release
  • Does not reproduce in chrome

Created from https://github.com/webcompat/web-bugs/issues/183237

Attached video Chr vs ff

The page might not load because the extension is meant for Chrome, but I am not sure if this is the right behaviour or not.

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

Console shows:

Uncaught ReferenceError: mozRTCPeerConnection is not defined
    <anonymous> jabberguest-web.js:7957
    execCb jabberguest-web.js:29
    check jabberguest-web.js:18
    enable jabberguest-web.js:23
    enable jabberguest-web.js:27
    enable jabberguest-web.js:23
    v jabberguest-web.js:8
    z jabberguest-web.js:7
    enable jabberguest-web.js:22
    enable jabberguest-web.js:27
    enable jabberguest-web.js:23
    v jabberguest-web.js:8
    z jabberguest-web.js:7
    enable jabberguest-web.js:22
    enable jabberguest-web.js:27
    enable jabberguest-web.js:23
    v jabberguest-web.js:8
    z jabberguest-web.js:7
    enable jabberguest-web.js:22
    enable jabberguest-web.js:27
    enable jabberguest-web.js:23
    v jabberguest-web.js:8
    z jabberguest-web.js:7
    enable jabberguest-web.js:22
    init jabberguest-web.js:17
    d jabberguest-web.js:26
    setTimeout handler*h.nextTick< jabberguest-web.js:31
    d jabberguest-web.js:26
    requirejs jabberguest-web.js:31
    main jabberguest-web.js:18678
    <anonymous> jabberguest-web.js:18660
    execCb jabberguest-web.js:29
    check jabberguest-web.js:18
    enable jabberguest-web.js:23
    init jabberguest-web.js:17
    d jabberguest-web.js:26
    setTimeout handler*h.nextTick< jabberguest-web.js:31
    d jabberguest-web.js:26
    requirejs jabberguest-web.js:31
    <anonymous> jabberguest-web.js:18654
    <anonymous> jabberguest-web.js:19020
jabberguest-web-min.js:45:6038

Blocks: 1531812
User Story: (updated)
Webcompat Score: --- → 1

Simple Chrome spoof doesn't work, so they're doing something else to detect Firefox. Realistically, we should just contact them and ask them to update their stuff.

Severity: -- → S2
User Story: (updated)
Webcompat Priority: --- → P3
Webcompat Score: 1 → 4
Priority: -- → P3

For now we might as well make a simple intervention to shim the three moz-prefixed properties that I see them expecting to be present (mozRTCPeerConnection, mozRTCSessionDescription, and mozRTCIceCandidate), which bug 1531812 removed. That at least seems to get us to the final page which requests installing a Firefox add-on (as it requests a Chrome add-on when loaded in Chrome).

Keywords: leave-open
Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
Pushed by twisniewski@mozilla.com: https://github.com/mozilla-firefox/firefox/commit/1bc20331e8ec https://hg.mozilla.org/integration/autoland/rev/2392ef7fcc85 add a desktop-only JS webcompat intervention for avlguest.justice.nsw.gov.au; r=webcompat-reviewers,ksenia
User Story: (updated)
Webcompat Score: 4 → 1
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