2002793 - Thunderbird keeps changing my password

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[Dave Moak]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/142.0.0.0 Safari/537.36

Steps to reproduce:

I'm using Thunderbird on Windows 11 with my Outlook email account. I can receive email, but when I try to send an email, it tells me the password is wrong. When I check the password in the Privacy and Security settings, Thunderbird has changed the password to a long string of letters, numbers, and symbols. I enter the correct password, but it keeps changing back to the incorrect password. I have tried deleting and re-adding the account. I have also uninstalled and reinstalled Thunderbird. Same result.

Actual results:

When I check the password in the Privacy and Security settings, Thunderbird has changed the password to a long string of letters, numbers, and symbols. I enter the correct password, but it keeps changing back to the incorrect password. I have tried deleting and re-adding the account. I have also uninstalled and reinstalled Thunderbird. Same result.

Expected results:

Thunderbird should have logged in to my SMTP server.

Comment 1

[Wayne Mery (:wsmwk)]

I answered this yesterday in https://support.mozilla.org/en-US/questions/1550812 - I don't see your reply there.
Thunderbird is not changing your password.