Closed Bug 2009825 Opened 2 days ago Closed 1 day ago

Account autoconfig no longer providing correct information for automatic account setup

Categories

(Thunderbird :: Account Manager, defect)

Product:
Thunderbird
Component:
Account Manager
Version:
Thunderbird 146
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: tod.stetson, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:146.0) Gecko/20100101 Firefox/146.0

Steps to reproduce:

In Thunderbird, start creation of a new email account.
Put in your name and an @caltel.com email address (like test@caltel.com)

Actual results:

It returned host names of giowm1353.siteground.biz for both the incoming and outgoing mail servers. It also did not correctly provision the other port settings for SMTP Port and Connection Security

Expected results:

It should have contacted our autoconfig server at http://autoconfig.caltel.com/mail/config-v1.1.xml and used those settings. I do not know when this problem started occurring, as autoconfig has been working properly for years with our current autoconfig url.

Component: Untriaged → Account Manager

The problem is that you also have a https://caltel.com/.well-known/autoconfig/mail/config-v1.1.xml file which takes precedence

Status: UNCONFIRMED → RESOLVED
Closed: 1 day ago
Resolution: --- → INVALID
Summary: Account autodiscovery no longer providing correct information for automatic account setup → Account autoconfig no longer providing correct information for automatic account setup
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