2036194 - [Feedback MVP] Send user feedback data via Glean

Status: VERIFIED FIXED

(Core :: Machine Learning: Frontend, task)

Description

[Justin Levinsohn]

Send user feedback data from the feedback modal via Glean.

• Feedback is sent when user submits the modal
• Glean payload includes:
  • feedback type (thumbs up / thumbs down)
  • selected reasons (if applicable)
  • freeform feedback text (subject to data review approval)
• Payload size stays within Glean limits
• Data collection category is determined and approved before landing
• If required, data review and access controls are completed
• Instrumentation is gated behind pref smartwindow.user_feedback_collection
• Tests validate telemetry collection

Comment 1

[echa]

also collect the following metadata:
The model used
Number of turns in chat
Language/locale code
Fx Version
Prompt version

Comment 2

[echa]

Attachment: Bug 2036194 - Set up Glean metric for Smart Window user feedback r?pdahiya

Comment 3

[Pulsebot]

Pushed by [e-mail]:
https://github.com/mozilla-firefox/firefox/commit/9e739d5c7637
https://hg.mozilla.org/integration/autoland/rev/76fe00ec9808
Set up Glean metric for Smart Window user feedback r=pdahiya,chutten,data-stewards,omc-reviewers,aminomancer

Comment 4

[Cristian Tuns]

https://hg.mozilla.org/mozilla-central/rev/76fe00ec9808

Comment 5

[Rares Doghi, Desktop QA]

Verified as fixed in our latest Nightly 153.0a1 (2026-05-20)

Comment 6

[Phabricator Automation]

firefox-beta Uplift Approval Request

• User impact if declined/Reason for urgency: New metric defined in this patch is needed to collect Smart Window user feedback
• Code covered by automated testing?: yes
• Fix verified in Nightly?: yes
• Needs manual QE testing?: yes
• Steps to reproduce for manual QE testing: Verify new metric smartWindowUserFeedbackData is added to metrics table
• Risk associated with taking this patch: low
• Explanation of risk level: This patch only adds new metric to table, no change in functionality
• String changes made/needed?: no
• Is Android affected?: unknown

Comment 7

[echa]

Attachment: Bug 2036194 - Set up Glean metric for Smart Window user feedback

Original Revision: https://phabricator.services.mozilla.com/D298410

Comment 8

[Phabricator Automation]

firefox-release Uplift Approval Request

• User impact if declined/Reason for urgency: New metric defined in this patch is needed to collect Smart Window user feedback
• Code covered by automated testing?: yes
• Fix verified in Nightly?: yes
• Needs manual QE testing?: yes
• Steps to reproduce for manual QE testing: Verify new metric smartWindowUserFeedbackData is added to metrics table
• Risk associated with taking this patch: low
• Explanation of risk level: This patch only adds new metric to table, no change in functionality
• String changes made/needed?: no
• Is Android affected?: unknown

Comment 9

[echa]

Attachment: Bug 2036194 - Set up Glean metric for Smart Window user feedback

Original Revision: https://phabricator.services.mozilla.com/D298410

Comment 10

[Pulsebot]

https://github.com/mozilla-firefox/firefox/commit/0beb2b8978e8
https://hg.mozilla.org/releases/mozilla-beta/rev/1e214e49f75b

Comment 11

[Rares Doghi, Desktop QA]

Verified as fixed in our latest Beta 152.0b2

Comment 12

[Pulsebot]

https://github.com/mozilla-firefox/firefox/commit/3d64b3a70282
https://hg.mozilla.org/releases/mozilla-release/rev/28e760c8cd88

Comment 13

[Rares Doghi, Desktop QA]

Verified as fixed in our latest Release 151.0.2