Unable to connect to AirFrance.fr
Categories
(Web Compatibility :: Site Reports, defect, P3)
Tracking
(Webcompat Priority:P3, Webcompat Score:1)
People
(Reporter: gerard-majax, Unassigned, NeedInfo)
References
(Depends on 1 open bug, )
Details
(Keywords: webcompat:needs-diagnosis, webcompat:site-report)
User Story
platform:linux impact:workflow-broken configuration:general affects:all branch:release diagnosis-team:networking user-impact-score:8
STR:
- Browse to https://www.airfrance.fr,
- Hit Connect
- Either use OTP via mail or switch to password identification
- Try to login
Expected:
I'm connected
Actual:
Nous sommes désolés, une erreur technique inattendue s'est produite. Veuillez réessayer ou contacter le service client d'Air France.
Repro 100% on nightly on Ubuntu and debian, even with private window, etp disabled, uBlock Origin disabled. Works on release in Snap on Ubuntu at least.
Devtools shows https://identity.airfranceklm.com/login/gql/gql-login hitting NS_ERROR_NET_RESET, So I'm suspecting there is some intermediate blocking us.
Comment 1•10 hours ago
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Raul, can you reproduce this?
This might just be an Akamai-thing, though.
| Reporter | ||
Comment 2•10 hours ago
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(In reply to Sky Schubert [:skyschub] from comment #1)
Raul, can you reproduce this?
This might just be an Akamai-thing, though.
Akamai or another, I could not get proper error to show to confirm who is blocking us there.
| Reporter | ||
Comment 3•10 hours ago
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Meh, Akamai:
$ host identity.airfranceklm.com
identity.airfranceklm.com is an alias for identity.airfranceklm.com-02.edgekey.net.
identity.airfranceklm.com-02.edgekey.net is an alias for e348446.dsca.akamaiedge.net.
e348446.dsca.akamaiedge.net has address 23.72.248.225
e348446.dsca.akamaiedge.net has address 23.72.248.204
e348446.dsca.akamaiedge.net has IPv6 address 2a02:26f0:2b80:2f::215:8f4f
e348446.dsca.akamaiedge.net has IPv6 address 2a02:26f0:2b80:2f::215:8f48
Description
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