Thunderbird 154.0 – PDF attachment prints as blank page although preview is correct
Categories
(Thunderbird :: Message Reader UI, defect)
Tracking
(Not tracked)
People
(Reporter: muhammet.mamas, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/151.0.0.0 Safari/537.36
Steps to reproduce:
I opened an email containing a PDF attachment in Thunderbird 154.0 on Windows 11. I opened the PDF attachment in Thunderbird's integrated PDF viewer. The PDF is displayed correctly. I then selected Print and printed the PDF directly from Thunderbird.
Actual results:
The print preview displays the PDF correctly, including the PDF content. However, when I actually print the PDF, the printer produces a completely blank white page. The same PDF prints correctly if I first save the PDF attachment to my PC and then open and print it using an external PDF viewer. Therefore, the printer itself appears to work correctly.
Expected results:
The PDF should be printed correctly with all of its content, just as it is displayed in the print preview.
|
||
Comment 1•11 hours ago
|
||
Same problem here, with many computers (about 20 in our Office), all on W11 pro, since updating to Thunderbird 154.
As a temporary solution, to be able to print documents, we changed Tunderbird's settings to open PDF documents with Adobe Reader.
|
||
Comment 2•9 hours ago
|
||
It's fixed for 155
Description
•