Open Bug 2069949 Opened 17 hours ago Updated 14 hours ago

Account Hub fails with NS_ERROR_MALFORMED_URI (0x804b000a) when finalizing manual server configuration

Categories

(Thunderbird :: Account Manager, defect)

Thunderbird 155
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: bugzilla, Unassigned)

References

Details

Steps to reproduce:

When attempting a fresh email account setup via the Account Setup Hub, the automated detection successfully identifies standard ISP database settings.

However, during the live network validation phase (submitting the username and password details), the process crashes before saving the account data.

The UI throws a error: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI].

Steps to Reproduce:
Open a clean install of Thunderbird v155 (Account Hub launches automatically).
Enter valid user credentials and choose manual configuration.
Attempt to finalize by hitting "Connect" or "Done" while connected to the internet.

Confirmed Workaround (Crucial Context):
If the user disconnects their network connection completely (offline mode) and fills out the exact same manual server settings, the setup wizard bypasses the live network routine and successfully creates the account as specified. Once the user reconnects the internet, the account functions perfectly in the main interface. This confirms the issue lies solely within the validation handshake wrapper of the new Account Hub UI.

Actual results:

AFter entering the pw, the UI throws a error: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI].

Expected results:

the account is successfully created.

adding exactly the same account when the system is offline works perfectly well.
When back online, thunderbird asks for a PW and downloads via IMAP

Summary: Account Hub crashes with NS_ERROR_MALFORMED_URI (0x804b000a) when finalizing manual server configuration → Account Hub fails with NS_ERROR_MALFORMED_URI (0x804b000a) when finalizing manual server configuration

btw:

  • same effect when adding another account, have to do it in offline mode.
  • failed attempts still will create mail.server.serverXX entries in the config
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