20752 - [DOGFOOD] Automatic migration of 1 POP account, hangs up resulting of a partial migration

Status: VERIFIED DUPLICATE of bug 19165

(MailNews Core :: Profile Migration, defect, P2)

Description

[esther]

using win32 build 19991202m12 on win98 if you force an automatic migration using
-installer on a POP account that is the only one you have for 4.x, the migration
hangs up.  Forcing it to quit by closing the window causes a crash.  When
viewing the Profile (partially migrated so you see the Profile name and it has
the correct mail server listed) after relaunching and cancelling the Account
Manager window, you will see your mail account, but a default list of folders,
not the ones you migrated.  Also your messages that are stored on your hard
drive did not come over.  You can only get your new msgs for that account.

Steps:
a. Make sure you have only 1 profile for 4.7 and it's POP.
b. Make sure you have added some folders to that account so you can tell it
was/was not migrated.

1. Launch Apprunner using the OS Start/Run command with the path to your
mozilla.exe and put -installer at the end  to force the automatic migration
2. Wait 15 minutes (Migration status window continues, bug should have finished
by now, it's hung up), close this status window.

Result: Crash
Expected: Migration process to be halted and no migration happened.

3. Launch Appruner again, you will see your Profile listed (appears to have been
 migrated, but wasn't)  Click on the is profile, click Start
4. Select Messenger from the Tasks menu

Result:  You get the Account Setup window (indicating you don't have a mail
account set up)
Expected: To open to the 3-pane mail window showing my Mail account

5. Cancel the Account Setup window  (you will now be at the 3-pane mail window
and is shows what appears to be your migrated mail account)
6. Expand that mail account

Result: A default list of  folders display
Expected: If migration completed, to see all the folders I see in 4.7 and all my
messages in the folders.   If migration didn't complete, my Profile not to have
migrated partially, because now I can't get my POP messages or folders unless I
migrate again.

WorkAround:
After the failed migration and crash, launch Apprunner and select New to create
another Profile.  You can just give the profile a name you don't have to add a
mail or news account.   Remove the incomplete profile and chose to remove all
files for it.  Exit the Profile Manager and relaunch the same as in step #1.
This time you will get the Profile Manager, the 4.7 profile listed with the
Migrate option. Select the profile and click Start.  The Profile migrates
completely in a short time.

Note: this was found because of investigating bug 20514 (a real user ran into
this)
Also note: another bug for IMAP will be logged separately, as it doesn't
complete
either and crashes too, but because the folders and msgs are on the server they
are loaded when restarting apprunner since the server information is there.
Also note: this was found because of investigating bug 20514 (a real user ran
into this)

Comment 1

[esther]

Here is what Talkback listed for the Stack Trace:  Incident #1730187
nsPrefMigration::SetPremigratedFilePref
[d:\builds\seamonkey\mozilla\profile\pref-migrator\src\nsPrefMigration.cpp, line
1553]
nsPrefMigration::ProcessPrefsCallback
[d:\builds\seamonkey\mozilla\profile\pref-migrator\src\nsPrefMigration.cpp, line
443]
ProfileMigrationController
[d:\builds\seamonkey\mozilla\profile\pref-migrator\src\nsPrefMigration.cpp, line
315]

Comment 2

[(not reading, please use [e-mail] instead)]

don, let me take a look at this one first, as it seems to be mail related.

Comment 3

[(not reading, please use [e-mail] instead)]

accepting.

Comment 4

[dbragg]

You da man Seth.  Besides, I'm trying to track down why my new xpinstall dialogs
have suddenly stopped working.

Comment 5

[(not reading, please use [e-mail] instead)]

marking m13, and dog food.  could be pdt+.

recent changes may have fixed this, I'm rebuilding now and will see if it is
fixed.

Comment 6

[leger]

Putting on the PDT+ radar.

Comment 7

[(not reading, please use [e-mail] instead)]

testing now, claiming to do something by 12-9.

marking m12.

Comment 8

[(not reading, please use [e-mail] instead)]

oh yeah, this nasty bug.

adding dougt to the cc list.

I don't see this on my windows box, but some people don't see the mac version of
this bug on the their macs.

dougt's bug that resembles this is 20964.  wee!

Comment 9

[(not reading, please use [e-mail] instead)]

dougt's fix was in nsRepeater.cpp which is mac only.

ester tested with today's build, and we get past the migration, but we crash in
js when launching the app.

so I need to bring over a build with symbols to try to get a stack trace.

we'll try again tomorrow.

Comment 10

[(not reading, please use [e-mail] instead)]

ester also think it may be related to 19165, since we see this on a win 98 box,
and it dies when trying to start up the application (the migration happens, it
just takes a while.)

Comment 11

[(not reading, please use [e-mail] instead)]

moving to 12-10, waiting for 19165

Comment 12

[(not reading, please use [e-mail] instead)]

this may be bug #21392

will try again with today's build, since 19165 was fixed.

Comment 13

[(not reading, please use [e-mail] instead)]

I can't reproduce on any old machine, but we have a windows 98 box in the lab
that reproduces #20752

adding mccabe, since it dies in the js dll.

Comment 14

[(not reading, please use [e-mail] instead)]

this was a duplicate of 19165

I tried today's .zip, and it still crashed.

then, I tried the official installer, which replaces some system dll's (see
#19165) and it worked!

this bug is no longer happening.

marking duplicate.

*** This bug has been marked as a duplicate of 19165 ***

Comment 15

[esther]

Using win32 build 1999121009m12 on the same system that had the problem the
migration is now finishing.  Verified as duplicate and fixed.