Closed
Bug 21392
Opened 25 years ago
Closed 25 years ago
Mozilla crashes systematically on startup
Categories
(SeaMonkey :: General, defect, P3)
Tracking
(Not tracked)
People
(Reporter: jarto, Assigned: sspitzer)
Details
No mozreg, start up, create profile, it crashes when trying to launch the application. Succeeded only once and I have been able to reproduce this with at least 5 nightly builds during the last two weeks. This nightly build was 5634670 bytes. Here's what Dr Watson thinks of it: Microsoft (R) Windows NT (TM) Version 4.00 DrWtsn32 Copyright (C) 1985-1996 Microsoft Corp. All rights reserved. Application exception occurred: App: mozilla.dbg (pid=185) When: 12/10/1999 @ 20:57:20.610 Exception number: c0000005 (access violation) *----> System Information <----* Computer Name: HONEY User Name: Administrator Number of Processors: 1 Processor Type: x86 Family 6 Model 5 Stepping 1 Windows Version: 4.0 Current Build: 1381 Service Pack: 4 Current Type: Uniprocessor Free Registered Organization: StarSoft Oy Registered Owner: Jarto Tarpio *----> Task List <----* 0 Idle.exe 2 System.exe 20 smss.exe 26 CSRSS.exe 34 WINLOGON.exe 40 SERVICES.exe 43 LSASS.exe 67 SPOOLSS.exe 76 amgrsrvc.exe 68 Mcshield.exe 83 VsTskMgr.exe 96 ntprime.exe 111 RPCSS.exe 118 PSTORES.exe 134 NDDEAGNT.exe 101 EXPLORER.exe 152 systray.exe 154 shstat.exe 158 sointgr.exe 150 taskplus.exe 130 hpjetdsc.exe 162 dmtray.exe 164 PGPtray.exe 113 mirc32.exe 173 ttermpro.exe 174 ttermpro.exe 182 NTVDM.exe 191 CMD.exe 71 NTVDM.exe 195 ttermpro.exe 185 mozilla.exe 208 DRWTSN32.exe 0 _Total.exe (00400000 - 00407000) mozilla.dbg (77f60000 - 77fbc000) dll\ntdll.dbg (60b90000 - 60bd3000) xpcom.dbg (60b60000 - 60b67000) plc3.dbg (60b00000 - 60b22000) nspr3.dbg (776d0000 - 776d8000) dll\wsock32.dbg (77f00000 - 77f5e000) dll\kernel32.dbg (776b0000 - 776c4000) dll\ws2_32.dbg (78000000 - 78048000) msvcrt.dbg (77e70000 - 77ec4000) dll\user32.dbg (77ed0000 - 77efc000) dll\gdi32.dbg (77dc0000 - 77dff000) dll\advapi32.dbg (77e10000 - 77e67000) dll\rpcrt4.dbg (776a0000 - 776a7000) dll\ws2help.dbg (77fd0000 - 77ffa000) dll\winmm.dbg (60a90000 - 60a99000) mozreg.dbg (77c40000 - 77d7c000) dll\shell32.dbg (77aa0000 - 77b14000) COMCTL32.dbg (77b20000 - 77bd5000) dll\ole32.dbg (60b70000 - 60b77000) plds3.dbg (609c0000 - 60a02000) js3250.dbg (60960000 - 60970000) gkweb.dbg (60a10000 - 60a6d000) jsdom.dbg (77fc0000 - 77fc8000) dll\mmdrv.dbg (6bd00000 - 6bd27000) D:\DDK\lib\i386\free\opl3sa32.dll (608e0000 - 60904000) xpinstal.dbg (60bf0000 - 60bfc000) zlib.dbg (60080000 - 60087000) bs.dbg (60010000 - 6002a000) appshell.dbg (10000000 - 10000000) (1eb40000 - 1eb40000) (60600000 - 6060b000) pics.dbg (780a0000 - 780a0000) (60910000 - 6091a000) xppref32.dbg (608a0000 - 608b6000) xpc3250.dbg (779b0000 - 779b9000) dll\linkinfo.dbg (77720000 - 77731000) dll\mpr.dbg (77a40000 - 77a4d000) dll\ntshrui.dbg (77800000 - 7783a000) dll\netapi32.dbg (77840000 - 77849000) dll\NetRap.dbg (777e0000 - 777ed000) dll\samlib.dbg (604e0000 - 604f2000) necko.dbg (600a0000 - 600ab000) chardet.dbg (60730000 - 60739000) uconv.dbg (60580000 - 60586000) nkres.dbg (60530000 - 60537000) nkfile.dbg (60380000 - 60385000) mimetype.dbg (607d0000 - 607e3000) ucvlatin.dbg (60970000 - 6098e000) gkwidget.dbg (77d80000 - 77db2000) dll\comdlg32.dbg (76ab0000 - 76ab5000) dll\imm32.dbg (60930000 - 6094c000) gkgfxwin.dbg (60990000 - 6099c000) img3250.dbg (60630000 - 6066f000) rdf.dbg (60620000 - 60629000) profile.dbg (60500000 - 60507000) nkabout.dbg (60950000 - 6095b000) gkplugin.dbg (77a90000 - 77a9b000) dll\version.dbg (779c0000 - 779c8000) dll\lz32.dbg (605c0000 - 605cb000) nslocale.dbg (60300000 - 60307000) history.dbg (60390000 - 603aa000) mork.dbg (60840000 - 60846000) urildr.dbg (600f0000 - 600fa000) cookie.dbg (603f0000 - 60415000) msgbase.dbg (60aa0000 - 60abc000) msgbsutl.dbg (600d0000 - 600da000) chrome.dbg (60180000 - 602b0000) gkhtml.dbg (60720000 - 60728000) ucharuti.dbg (602b0000 - 602e5000) gkparser.dbg (60090000 - 6009f000) caps.dbg (60860000 - 6086e000) wallet.dbg (605f0000 - 605fa000) oji.dbg (60a70000 - 60a81000) jsj3250.dbg (602f0000 - 602fe000) gkview.dbg (605a0000 - 605a6000) nsgif.dbg State Dump for Thread Id 0xca eax=63d315d0 ebx=00588154 ecx=00000040 edx=00000040 esi=00638290 edi=63d315d0 eip=609c4178 esp=0012f830 ebp=0012f840 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202 function: JS_ArenaAllocate 609c415c 8bfe mov edi,esi 609c415e 894608 mov [esi+0x8],eax ds:02056c96=???????? 609c4161 8b4318 mov eax,[ebx+0x18] ds:01fa6b5a=???????? 609c4164 8d4c3010 lea ecx,[eax+esi+0x10] ds:02056c97=???????? 609c4168 f7d0 not eax 609c416a 23c8 and ecx,eax 609c416c 894e0c mov [esi+0xc],ecx ds:02056c96=???????? 609c416f 894e04 mov [esi+0x4],ecx ds:02056c96=???????? 609c4172 8b4d0c mov ecx,[ebp+0xc] ss:01b4e246=???????? 609c4175 897b10 mov [ebx+0x10],edi ds:01fa6b5a=???????? FAULT ->609c4178 8b470c mov eax,[edi+0xc] ds:6574ffd6=???????? 609c417b eb80 jmp JS_ArenaAllocate+0x1a (609c40fd) 609c417d 8b45fc mov eax,[ebp-0x4] ss:01b4e246=???????? 609c4180 8b30 mov esi,[eax] ds:63d315d0=???????? 609c4182 ff36 push dword ptr [esi] ds:00638290=63d315d0 609c4184 56 push esi 609c4185 50 push eax 609c4186 e8f2580100 call js_Invoke+0x580c (609d9a7d) 609c418b 83c40c add esp,0xc 609c418e 85c0 test eax,eax 609c4190 74eb jz JS_ArenaAllocate+0x9a (609c417d) 609c4192 832600 and dword ptr [esi],0x0 ds:00638290=63d315d0 *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0012f840 609d05aa 00588154 00000040 00588100 0012fad4 js3250!JS_ArenaAllocate 0012f864 609d04e6 00588100 0012fad4 00588100 0012fad4 js3250!js_FinishCodeGenerator 0012f880 609cdd7d 00588100 0012fad4 0000001a 00588100 js3250!js_FinishCodeGenerator 0012f980 609cf683 00588100 00000001 00dcf7a8 00588100 js3250!js_FinishCodeGenerator 0012fa80 609cdcee 00588100 00000000 00dcf778 0012fb98 js3250!js_FinishCodeGenerator 0012fa94 609cdded 00588100 0012fad4 00dcf778 006389e0 js3250!js_FinishCodeGenerator 0012fb98 609e2558 00588100 00dcf778 006389e0 00000000 js3250!js_FinishCodeGenerator 0012fc08 609c33f4 00dcf748 00d7d4b0 00d90f78 0012fc2c js3250!js_Parse 0012fca0 609c33ab 00588100 00d7d4b0 00d90f78 00d90d40 js3250!JS_CompileUCScriptForPrincipals 0012fcc4 60a1937e 00588100 00d7d4b0 00551c54 00df2c88 js3250!JS_CompileUCScriptForPrincipals 0012fd00 60658889 00000000 00df2c88 0000b758 00d7d4b0 jsdom!NS_NewScriptGlobalObject 0012fd54 606497d8 00df2c88 0000b758 00587830 60a58b40 rdf!NS_NewScriptXULDocument 0012fd7c 604e27e2 00000000 0065b150 00000000 0000b758 rdf!nsQueryInterface::operator= 0012fda4 6058225e 0000b758 0065bfa0 00000000 00000000 necko!NSGetModule 0012fdcc 609634bf 0065bfa4 0065ba90 00000000 00000000 nkres!nsGetServiceByProgID::operator= 0012fde8 60531f50 0065b6f0 0065ba90 00000000 00000000 gkweb!nsQueryInterface::operator= 0012fe10 604e217e 0065ba94 0065b3c0 00000000 00000000 nkfile!nsGetServiceByProgID::operator= 0012fe28 604e1dd0 0065b970 0065b990 60b7191e 0065b990 necko!NSGetModule (FPO: [1,0,0]) 0012fe34 60b7191e 0065b990 0045bc20 0065b990 60b7185c necko!NSGetModule (FPO: [1,0,1]) 0012fe44 60b7185c 0065b990 0012feac 0012feb4 00000000 plds3!PL_HandleEvent (FPO: [1,0,2]) 0012fe5c 60b71b48 0045bc20 77e71268 00a6014c 0000c0dc plds3!PL_ProcessPendingEvents (FPO: [EBP 0x0012feac] [1,0,4]) 0012fe64 77e71268 00a6014c 0000c0dc 00000000 0045bc20 plds3!PL_IsQueueOnCurrentThread (FPO: [4,0,0]) 0012fec8 60011ee7 00000001 004018b5 0045b5c0 004031b8 user32!TranslateMessageEx 0012fed0 004018b5 0045b5c0 004031b8 80000000 00000000 appshell!nsQueryReferent::nsQueryReferent [omap] (FPO: [1,0,0]) 0012ff14 00401554 00000003 00410a70 f9a70030 7ffdf000 mozilla!nsGetInterface::operator= 0012ff4c 004026bd 00000003 00410a70 004101a0 00405000 mozilla!nsGetInterface::operator= 0012ffc0 77f1ba3c f9a70030 0012fbbc 7ffdf000 c0000005 mozilla!nsGetInterface::operator= 0012fff0 00000000 004025da 00000000 00000000 77fa5ab0 kernel32!GetProcessPriorityBoost 00000000 00000000 00000000 00000000 00000000 00000000 mozilla!<nosymbols> *----> Raw Stack Dump <----* 0012f830 d0 82 63 00 90 82 63 00 - d4 fa 12 00 14 e7 9f 60 ..c...c........` 0012f840 64 f8 12 00 aa 05 9d 60 - 54 81 58 00 40 00 00 00 d......`T.X.@... 0012f850 00 81 58 00 d4 fa 12 00 - a8 f7 dc 00 00 00 00 00 ..X............. 0012f860 04 00 00 00 80 f8 12 00 - e6 04 9d 60 00 81 58 00 ...........`..X. 0012f870 d4 fa 12 00 00 81 58 00 - d4 fa 12 00 a8 f7 dc 00 ......X......... 0012f880 80 f9 12 00 7d dd 9c 60 - 00 81 58 00 d4 fa 12 00 ....}..`..X..... 0012f890 1a 00 00 00 00 81 58 00 - d4 fa 12 00 a8 f7 dc 00 ......X......... 0012f8a0 5c fb 12 00 78 0f d9 00 - e8 f8 12 00 00 00 00 00 \...x........... 0012f8b0 1d 4d 9e 60 00 81 58 00 - 78 0f d9 00 5c fb 12 00 .M.`..X.x...\... 0012f8c0 5c fb 12 00 78 0f d9 00 - 08 f9 12 00 78 07 dd 00 \...x.......x... 0012f8d0 01 00 00 00 48 00 dd 00 - 18 00 dd 00 00 00 00 00 ....H........... 0012f8e0 5c fb 12 00 78 0f d9 00 - 28 f9 12 00 78 07 dd 00 \...x...(...x... 0012f8f0 00 81 58 00 00 00 00 00 - 2c f9 12 00 7e 59 9e 60 ..X.....,...~Y.` 0012f900 00 81 58 00 01 00 00 00 - 78 00 dd 00 00 00 00 00 ..X.....x....... 0012f910 a8 00 dd 00 78 0f d9 00 - 14 00 00 00 5c fb 12 00 ....x.......\... 0012f920 65 be 9e 60 00 81 58 00 - 00 00 00 00 4f 4c f6 77 e..`..X.....OL.w 0012f930 48 05 35 00 00 00 00 00 - 20 04 00 00 70 81 58 00 H.5..... ...p.X. 0012f940 d0 04 dd 00 00 00 00 00 - 78 07 dd 00 88 f9 12 00 ........x....... 0012f950 78 0f d9 00 74 fa 12 00 - 5a bb 9e 60 00 00 00 00 x...t...Z..`.... 0012f960 94 f9 12 00 7e 59 9e 60 - 00 81 58 00 01 00 00 00 ....~Y.`..X..... State Dump for Thread Id 0xc2 eax=00000101 ebx=00000000 ecx=00db0101 edx=00000000 esi=00000088 edi=00000000 eip=77f6825b esp=0136fea4 ebp=0136fec8 iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 function: NtWaitForSingleObject 77f68250 b8c5000000 mov eax,0xc5 77f68255 8d542404 lea edx,[esp+0x4] ss:02d8e8ab=???????? 77f68259 cd2e int 2e 77f6825b c20c00 ret 0xc 77f6825e 8bc0 mov eax,eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0136fec8 77f04f97 00000088 ffffffff 00000000 60b140fc ntdll!NtWaitForSingleObject ffffffff 00000000 00000000 00000000 00000000 00000000 kernel32!WaitForSingleObject State Dump for Thread Id 0xcd eax=77e15f2a ebx=00000000 ecx=00000000 edx=00000000 esi=0014b8bc edi=001500e0 eip=77f67f27 esp=0146fe04 ebp=0146ff90 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206 function: ZwReplyWaitReceivePort 77f67f1c b890000000 mov eax,0x90 77f67f21 8d542404 lea edx,[esp+0x4] ss:02e8e80b=???????? 77f67f25 cd2e int 2e 77f67f27 c21000 ret 0x10 77f67f2a 8bc0 mov eax,eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0146ff90 77e15df4 77e15e7a 001500e0 0146ffec 0014ef78 ntdll!ZwReplyWaitReceivePort 00003a98 00000000 00000000 00000000 00000000 00000000 rpcrt4!I_RpcAsyncSendReceive
Assignee | ||
Comment 1•25 years ago
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here's a cleaned up version of the stack trace: !JS_ArenaAllocate !js_FinishCodeGenerator !js_FinishCodeGenerator !js_FinishCodeGenerator !js_FinishCodeGenerator !js_FinishCodeGenerator !js_FinishCodeGenerator !js_Parse !JS_CompileUCScriptForPrincipals !JS_CompileUCScriptForPrincipals !NS_NewScriptGlobalObject !NS_NewScriptXULDocument !nsQueryInterface::operator= !NSGetModule !nsGetServiceByProgID::operator= !nsQueryInterface::operator= !nsGetServiceByProgID::operator= !NSGetModule !NSGetModule !PL_HandleEvent !PL_ProcessPendingEvents !PL_IsQueueOnCurrentThread !TranslateMessageEx appshell!nsQueryReferent::nsQueryReferent mozilla!nsGetInterface::operator= mozilla!nsGetInterface::operator= mozilla!nsGetInterface::operator= kernel32!GetProcessPriorityBoost mozilla!<nosymbols>
Assignee | ||
Comment 2•25 years ago
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cc brendan and mccabe, since this stack dies in js. bug #20752 smells like this too.
Updated•25 years ago
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Status: NEW → RESOLVED
Closed: 25 years ago
Resolution: --- → DUPLICATE
Verifying as duplicate. jarto, follow the instructions in the other bug on how to replace the msvcrt.dll file.
Assignee | ||
Comment 5•25 years ago
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I think jarto was using today's build. isn't 19165 fixed? if so, something is up.
Comment 6•25 years ago
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19165 describes a bug either in MSVCRTxx.DLL, or in JS, or in both, which bites only release builds, and which goes away with the new MSVCRT DLL. You have to update your windows system with the new DLL. Ssu and leaf will make sure users who run the installer get the latest MS DLLs, so the only problem is users of nightly builds who don't get such an installer, or don't run it. /be
Assignee | ||
Comment 7•25 years ago
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I just determined that a similar crash on startup (#20752) is fixed by running the official installer which replaces that system library. so I'm chirping in to second that it is a duplicate.
Reporter | ||
Comment 8•25 years ago
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Installing mozilla from mozilla-win32-installer.exe solved the problem.
Updated•20 years ago
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Product: Browser → Seamonkey
Comment hidden (collapsed) |
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Description
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