Closed Bug 208089 Opened 22 years ago Closed 22 years ago

Crashes immediately on startup. Claims to build a log but I can't find a log.

Categories

(SeaMonkey :: General, defect)

Product:
SeaMonkey
Component:
General
Platform:
x86
Windows 2000
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 195600

People

(Reporter: amaciver, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3.1) Gecko/20030425 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3.1) Gecko/20030425 This only happens with 1.4a, 1.4b and 1.4RC1. It does not happen with 1.3.1. Immediately on clicking the icon, Mozilla crashes and says it is creating an error log. I cannot find an error log. Please note, during my search of similar problems, I can attest I do not have McAfee or Crescendo. Reproducible: Always Steps to Reproduce: 1. Start Mozilla, that's all 2. 3.
1.4a was working on my system (WinXP) without problems. 1.4RC1 crashes while starting. The only thing which pops up is the Microsoft Error Report Dialog. Same problems with eMail, Adressbook, Composer. Nothing starts anymore.
1.4b works, too.
Strongly suspecting dupe of bug 195600. If i'm wrong please reopen this bug. The issue: Moz 1.4 is not backwards compatible with 1.3. Simply installing it over 1.3 will NOT work. Therefore UNINSTALL first before installing 1.4. Similarly: additions [enigmail, spell check etc.] for Moz 1.3 are not compatible with Moz 1.4. These are not uninstalled through the Moz uninstall as these didn't install it. UNINSTALL these by manually clearing out the Moz folder [except plug-ins. Don't worry, this won't touch your data] After doing this, install Moz 1.4 Please read the "release notes", "installation notes" and search for existing bugs before filing a new bug. *** This bug has been marked as a duplicate of 195600 *** *** This bug has been marked as a duplicate of 195600 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
Installing 1.4b over 1.4RC1 does not work anymore, neither. I probably have to delete the entire directory first and than install 1.4b again.
What Patrick is writing here is at least not correct for my system. Installing 1.4b over 1.3 worked fine. Installing 1.4RC1 over 1.4b does not work anymore.
Strange. But i guess the dupe still stands if installation into a fully CLEAN directory works. Because that's what the installation notes tell you to do to make Mozilla work. Can you confirm that installing into a fully clean directory works as intended?
Installing in a new empty directory seem to work.
Thanks for the notes. I have confirmed my problem is resolved by clearing out the Mozilla component directory. I did indeed have the spell checker installed.
Status: RESOLVED → CLOSED
hey, you just found a bug in Bugzilla! ;-) OK, just kidding. I know the CLOSED button is there...however, we don't CLOSE bugs anymore.
Status: CLOSED → UNCONFIRMED
Resolution: DUPLICATE → ---
But after duping.... *** This bug has been marked as a duplicate of 195600 ***
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago → 22 years ago
Resolution: --- → DUPLICATE
...the final stage for a bug is VERIFIED. -> Verifying now on behalf of the reporter.
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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