208608 - dowload manager does not pop up to download the selected file

Status: RESOLVED DUPLICATE of bug 203689

(SeaMonkey :: Download & File Handling, defect)

Description

[Stefan Sofariu]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030529
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030529

Mozilla is not able to dowload the clicked file anymore. When selecting a file
nothing happens. The Download Manager doesn't start anymore, when it is called
Tools>Download Manager.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1

[Stefan Sofariu]

The function "Save Link Target As..." form the context menu does not work either.

Comment 2

[Hermann Schwab]

Did it work after installation, or did it never work with this installation?
Did you uninstall the previous installation, and install into a new folder?
Do you use extensions, or had there been extensions installed in the previous
installation?

Comment 3

[Sverre Haslund]

Same bug here , win xp sp1 

Comment 4

[Sverre Haslund]

This bug appeared after a week or so of mozilla use. I reinstalled, and
everything worked fine for 3-4 days, then same thing happened.

Comment 5

[Ed Buzzi]

Downloading just about anything does not work in the "1.4 Candidate 1" version
of the browser.  Prior to this version (1.3.x and 1.4.beta), downloads worked fine.

I now have to use IE to download files and even to (reliably) save html.

Comment 6

[Stefan Sofariu]

It can't even save the current page in the browser File>Save Page As...
There is no error message.
The save function of the curent document in Composer does work.
The version I use has been installed after uninstalling the previous one. I
didn't installed any plugins.
The settings form Edit>Preferences>Navigator>Downloads are setted to "Open the
download manager".

Comment 7

[Jason M. Abels]

try deleting the download.rdf file from your profile. (do this while mozilla is
shut down.)

If you download a lot, this file can get very large, and can cause problems.
There is a known bug on this, though I can't find it.

Comment 8

[Stefan Sofariu]

The file downloads.rdf was not very big ~16kB.
The issue couldn't been resolved by its deletion!

Comment 9

[Jason M. Abels]

Well, two other people confirm the same thing is happening.

Please clear your cache, then try downloading again. If that doesn't work, I
will confirm the bug.

Comment 10

[Pascal Chevrel:pascalc (PTO until April 26)]

Before confirming this bug, reporters please:

1 try with a new profile
2 install a recent Mozilla build

Comment 11

[Sander]

Stefan: could you try closing mozilla, deleting compreg.dat in the components/
directory of mozilla (it will be regenerated the next time you start) and seeing
if downloading will work now? I have this nasty feeling the killer bug from 1.2b
has come back.

Comment 12

[Stefan Sofariu]

Attachment: Error message

After creating a new profile I got this error message, when I tried to download
a file.

Comment 13

[Stefan Sofariu]

First
I cleared the cache and run the tests. Neither the download manager, nor the
"Save As..." function does work.

Second
I deleted the file compreg.dat. Nothing changed.

Third
I created a new profile and started Mozilla with it.
The download manager couldn't be called via menu.
When trying to download a file I got an error message for the first time.
"C:\DOKUME~1\SIM\LOKALE~1\TEMP\gbmn3xot.exe could not be saved, because the
source file could not be read.
Try again later, or contact the server administrator <Ok>"
The screenshot is in the attachments.
The "Save As..." function does not work.

I tried again later... but... ;)

Comment 14

[Jason M. Abels]

One more thing to try. Try deleting as many files as you can out of that Temp
directory. It may have gotten full. You can browse to it directly, or use the
Disc Cleanup tool found under Accessories/System tools. 

Added qawanted keyword to try to get others to duplicate this.

Comment 15

[Stefan Sofariu]

The temp files have been deleted. Can't call the download manager, can't
download any file, can't save any page. No change there! :(

Comment 16

[Jason M. Abels]

Confirming

Comment 17

[sbusch]

I had the same thing occur with 1.4 RC3. My solution was to make a copy of
compreg.dat after a successful install. Then, after this failure, I copied the
original over the current compreg.dat. Like and idiot, I didn't do a diff.

What I really really did, was make a copy of the whole mozilla directory after a
succesful install and copied it to a backup directory. Then, after the failure,
I did a dircmp -s [current] [backup], and only 3 files changed:
components/netscape/gecko1.4/permdata.box, components/compreg.dat and
chrome/chrome.rdf. So it was a process of elimination (not real brains!).

Comment 18

[Steve Field]

Attachment: corrupted compreg.dat file

I can confirm this bug with 1.3 on linux RH8(using the XFT version). After
using 1.3 for some time and successfully using the download manager (which is
the best thing since sliced bread), I could no longer download.

Clicking a link would cause the throbber to briefly animate and then nothing. I

had downloaded 1.4RC?(version 1.4.0.2003052912 from the install.log) and, apart

from losing my tab group at startup, I could download again. So I restarted
with 1.3 and still no download joy.

I then renamed compreg.dat compreg_dat.bak and restarted 1.3 again. Now I can
download again. Unfortunately, I don't know specifically what compreg.dat buys
you so I imagine I'll be up a crick at some point, but it's good to have a
workaround until it works.

I'll include my compreg.dat file. Hopefully it will be of some help...

Comment 19

[Maarten Geurts]

Same problem here. 
removing compreg.dat helped. 
Corruption possibly occured after a full disk. 
Version Mozilla 1.4 final. 

Comment 20

[Hung T. Nguyen]

I too had this problem with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.4) Gecko/20030624.  It just kind of happens out of the blue, although for
me it was more like it took weeks to occur.  This also happened on my laptop
(similar browser and OS).  On that I uninstalled and reinstalled Mozilla to get
it working again.

I just tried deleting compreg.dat while Mozilla was off.  Reloaded it up, and it
downloads like a charm again.

Comment 21

[Tim Richardson]

Attachment: corrupted compreg.dat (renamed)

Comment 22

[Tim Richardson]

I have exactly the same problem. Mozilla 1.4 release, windows XP, some weeks of
use and then downloads stopped working, either by context menu or by simple
clicking. No download manager appeared. Shutdown Mozilla and deleted
compreg.dat, and the problem has gone away for the moment. My corrupted
compreg.dat has been attached in case it is useful. 
I don't know how to reproduce it (apart from wait a few weeks), but I think this
should be a confirmed bug by now.

Comment 23

[Per Larsen]

I get this problem every day now. Always when I have several instances of
Mozilla opened, all of them with several/many tabs open.
Then I have to bookmark the pages , shutdown and delete compreg.dat and begin
all over again.
Please fix this soon.

Env. is 1.4 and W2000

Comment 24

[Brett G. Durrett]

I also get this on Windows XP, Mozilla 1.4.  Everything worked great for about a
month and then clicking on files failed to initiate a download.  I realized that
selecting "Download Manager" from the tools menu would not bring up the window.
 I did a clean install and everything worked fine for a few days but the problem
has returned.  I will try archiving a new compreg.dat for faster recoveries.

Comment 25

[Matthias Versen [:Matti]]

*** This bug has been marked as a duplicate of 203689 ***