212928 - pppshk.com - login fails

Status: RESOLVED DUPLICATE of bug 232652

(Tech Evangelism Graveyard :: English Other, defect)

Description

[Janus]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5b) Gecko/20030715 Camino/0.7+
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5b) Gecko/20030715 Camino/0.7+

Click on the "Logon" on the upper left corner of the above page will pop up a
new window.  After filled in "PPS Account Number" and " PPS Internet Password"
and clicked "OK", it shows another window of the same content again.  It
supposed to be logged in afterwards.

The above page works fine on Mozilla 1.2.  However, both Mozilla 1.3 and 1.4 do
NOT work!

I have read thru the bug 211063 but I think my problem is different from his.

Reproducible: Always

Steps to Reproduce:
1. click on "Logon" button on the upper left corner
2. fill in all the information and click "OK"

Actual Results:  
it pops out the same logon page again.

Expected Results:  
show the actuate page after logged in.

The result on Java 1.2, 1.3 and 1.4 are the same.
The result on Mac OS 9 and OS X are the same.

The above link works on Mozilla 1.2 but NOT any other version, including 1.0,
1.1, 1.3 and 1.4.

Comment 1

[Janus]

Is Anyone reading this bug report?

It bothers me quite a bit!

I have found that Mozilla 1.3a works but not the official 1.3.

Comment 2

[Janus]

the precise URL for the logon page is
https://www.ppshk.com/hkt/revamp/english/LoginPage.html

It request a valid account to logon.

However, I think you may try out with any 8-digit number as account to test it
out.  My guess is the server cert verification crashed; therefore, it does
nothing at all!

Comment 3

[Frankie]

This is probably an evangelism problem.

Error: document.applets[0].setRSAPKey is not a function
Source File: https://www.ppshk.com/hkt/revamp/JAPfuncs.js
Line: 41

Comment 4

[Janus]

The error showed in Firefox and Camino is some what different though.

It indicated the following error in applet, jap.jar and refused to load the applet:
"java.lang.UnsatisfiedLinkError: getProxyConfigURL
	at sun.plugin.net.proxy.MacOSXProxyConfig.getProxyConfigURL(Native Method)
	at
sun.plugin.net.proxy.MacOSXProxyConfig.getBrowserProxyInfo(MacOSXProxyConfig.java:30)
	at sun.plugin.net.proxy.PluginProxyManager.reset(PluginProxyManager.java:108)
	at sun.plugin.AppletViewer.initEnvironment(AppletViewer.java:565)
	at jep.MyJavaRunTime.initJavaRunTime(MyJavaRunTime.java:20)
	at jep.AppletHolderFactory.initProperties(AppletHolderFactory.java:158)
	at jep.AppletHolderFactory.createAppletHolder(AppletHolderFactory.java:51)"

source file: https://www.ppshk.com/hkt/revamp/JAP.jar

Comment 5

[Steven Michaud [:smichaud] (Retired)]

(In reply to comment #4)

The UnsatisfiedLinkError is due to using an out-of-date version of the
Java Embedding Plugin:

http://javaplugin.sourceforge.net/

Versions 0.8.2 and prior were incompatible with Java 1.4.2 Update 1
(or Update 2).  This error was one of the hallmarks of the
incompatibility.  (By the way, a stack-trace element with "jep." in it
should tell you that the Java Embedding Plugin is involved.)

In case you weren't aware, the current version of the JEP (version
0.8.8) fixes a security hole ("Arbitrary Package Access") in
Sun/Apple's implementation of Java LiveConnect.

By the way, the logon page accessible from this bug's URL still uses
an applet, and works fine with the current version of the Java
Embedding Plugin (tested with Mozilla 1.7.3).

The original problem was reported before the Java Embedding Plugin
even existed ... so the UnsatisfiedLinkError is unrelated to it.

Comment 6

[Janus]

I have just tried out and confirm that with JEP 0.8.8 installed, both Camino
0.8.2 and Firefox 1.0 work.  They logged in without problem.

There is a bug in the plugin though.  Firefox can't be launched successfully
while Camino was showing the page.  It seems the plugin can't be loaded by
multiple applications.

Comment 7

[Steven Michaud [:smichaud] (Retired)]

Right now I have Camino 0.8.2, Firefox 1.0 and Mozilla 1.7.3 open to
the PPS logon page.  I've never seen problems using the Java Embedding
Plugin with multiple apps simultaneously.

You're probably experiencing "[ 1081427 ] Firefox and Mozilla 1.8a
hang when changing versions", which is a version-0.8.8-specific bug.
It's already fixed in my current version, which I hope to release as
JEP 0.8.9 in the next few days.  In the meantime there's a workaround,
described at the following bug report.

http://sourceforge.net/tracker/index.php?func=detail&aid=1081427&group_id=107955&atid=649116

Comment 8

[Frankie]

Sounds like this bug belongs to the JavaPlugin folks, not Mozilla.

Comment 9

[Steven Michaud [:smichaud] (Retired)]

(In reply to comment #8)

You've got it the wrong way around:  This _is_ a Mozilla problem
... or at least it's a problem with the Java configuration that
Mozilla (and Firefox and Camino) use by default on Mac OS X --
i.e. Apple's Java Applet.plugin.  The Java Embedding Plugin provides
the solution.

When using the Java Applet.plugin, the logon page loads and you can
enter an account number and password.  But when you click on the "Go"
button nothing happens.  This appears to be because the Java
Applet.plugin doesn't support LiveConnect.

The Java Embedding Plugin works because it _does_ support LiveConnect
(via the MRJ Plugin JEP).  By they way, the copy of the MRJ Plugin
distributed for Camino users at the following URL doesn't work either
-- because it's LiveConnect support has been disabled.

ftp://ftp.mozilla.org/pub/mozilla.org/camino/releases/MRJPlugin.gz

Comment 10

[Frankie]

Oh, LiveConnect. Gotcha.

Comment 11

[Frankie]

*** This bug has been marked as a duplicate of 232652 ***