Closed Bug 215634 Opened 21 years ago Closed 21 years ago

Corrupt pdf attachments on send, but receive is OK

Categories

(MailNews Core :: Attachments, defect)

x86
Windows 2000
defect
Not set
critical

Tracking

(Not tracked)

VERIFIED DUPLICATE of bug 212998

People

(Reporter: axe, Assigned: sspitzer)

Details

Attachments

(1 file)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624

I see multiple reports of pdf attachment corruption in the bug reports, but they
do not sound quite like this one.

All recipients of email I send from Mozilla report back that pdf attachments
will not open and report various errors.  I can readily duplicate the problem
when I send pdf attachments to myself.  I can open most any pdf file residing on
my hard drive using "File -> Open File" without problem.  However, if I send the
same file to anyone as an attachment, or even send it to myself, the acrobat
window opens but one of two types of errors are reported:

1.  Too few operands
2.  Wrong number of arguments for setcolor operator {followed by}
    Unrecognized token 'a' was found

Perfectly good pdf files that I send to myself via Mozilla and then save to disk
also report the same errors upon attempting to open directly with acrobat (not
invoking Mozilla), indicating that they were corrupted by Mozilla.

This problem occurred in Mozilla v1.3 (the first version I installed), but
occurs also now in v1.4beta (that I just installed).

My OS is Win2k SP3 on a fast machine with abundant resources and direct internet
connection.  The problem is serious because it forces me to go outside of
Mozilla to send pdf attachments!!!

Reproducible: Always

Steps to Reproduce:
1.
2.
3.
Please open the page source of the message and post the attchement header from
the source
I wonder if this is the problem :
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline;

Reporter :
Can you create an entry in the helper apps with application/pdf , extension .pdf
and try it again ?

Problem fixed!  The helper apps already had an entry listed with application/pdf
and extension pdf, but I noticed that there was another entry listed just saying
pdf and extension pdf.  Figuring that this may cause confusion, I removed this
entry, tested my ability to attach a file with someone who previously reported
corruption, and all is now well.

I don't know how this helper app entry got in there - I've never made entries
manually.  Perhaps there was a problem in the original v1.3 install scripts -
this may or may not be fixed with a clean install of v1.4.  Alternatively, it
may be a problem with acrobat install (I'm using acrobat v4).

Thanks Matti!
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → FIXED
no problem !

but no patch = not fixed
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
-> wfm
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago21 years ago
Resolution: --- → WORKSFORME
mozilla should not use qouted-printable for non text/* mimetypes
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
markign as dupe of bug 212998

*** This bug has been marked as a duplicate of 212998 ***
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago21 years ago
Resolution: --- → DUPLICATE
Verified dup
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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