Could not connect to server; the connection was refused



Mail Window Front End
15 years ago
15 years ago


(Reporter: Jonathan Gray, Assigned: Scott MacGregor)


Firefox Tracking Flags

(Not tracked)




15 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.1.4322)
Build Identifier: Mozilla Thunderbird 0.3 (20031013)

Could not connect to server; the connection was refused, for all mail 
accounts - account setting were copied directly from outlook express, which 
shows no errors when trying to connect.

POP3 server, not tried it with IMAP.

Reproducible: Always

Steps to Reproduce:
1.Open thunderbird
2. Attempt to get mail

Actual Results:  
'Could not connect to server; the connection was refused' error

Expected Results:  
Connected to the server and got my mail.

Comment 1

15 years ago
Zonealarm issue!

Zonealarm not announcing its presence, and not asking to let thunderbird through.

Solution? Uninstall the uppity software ;)
Last Resolved: 15 years ago
Resolution: --- → INVALID

Comment 2

15 years ago
I'm running XP too, and uninstalling ZA dosen't work. I've disabled all
firewalls, still no go. On XP, a firewall is a necessity, and if Thunderbird
won't work with one, that's a bug.

Comment 3

15 years ago
BTW, I checked w/ a packet sniffer, and there aren't any packets going anywhere.

Comment 4

15 years ago
BTW again, this condition also occurs in Mozilla Mail. A prior code problem, 
hmm? Once again, I don't use ZoneAlarm. Used to, uninstalled in favor of 
Sygate. No lingering components of ZA. Sygate dosen't recognize that it's 
sending any communications, but I explicitly marked it allowed.

Comment 5

15 years ago
Reid, are you sure you aren't seeing the recent bug where was getting set to false in some thunderbird profiles, thereby
preventing outgoing network requests?

Comment 6

15 years ago
Yep. The line wasn't there. I even added it, set to true, and it still borked. I
have confirmed that no connection attempt was ever made. I'm going to reset my
profile and see if that works.

Comment 7

15 years ago
Just created a new profile. Nothing changed. TBird 0.2 dosen't work either. By
now I have over 400 messages waiting!

Comment 8

15 years ago
sounds like you are seeing something different then. Does your network require
proxy servers? If we aren't even allowed to create a network connection from the
OS, then something does not sound like it is set up right in your environment.

Comment 9

15 years ago
Just tried the 20031119 nightly, still nothing. I think it's an environment
problem too, but for the life of me I can't figure out what it is. Microsoft
Outlook works fine. (Yes, I admit it, I hava a copy of Office XP!) And I can
telnet to my mail server on port 110 and check my mail from there, so no
port-specific blockage is occurring. I have a working install of TBird 0.3 on my
desktop upstairs, but I need it to work on my laptop (this system) as well. I
would rather resort to webmail that use a non-Mozilla mail client.

Comment 10

15 years ago
BTW, I run 2 proxies (bound to localhost) on my comp to help out programs that
can't connect or that use weird connection schemes. I've tried both with TBird,
nothing, although the system tray icons for the proxy progs flash, so I know
that the connection is getting through that far at least. I run WebWasher and
AnalogX Proxy. I've set up IM through both of them, so they work fine. I have
done a manual DNS lookup of my POP3 server and pasted the IP into the server box
in TBird, so it's not strictly a resolver error. Also, my firewall logs show no
record of any connections to my mail server, blocked or allowed, from WebWasher,
Proxy, or TBird. And there's no external proxy needed for my network. I
apologize for writing so choppily, but I'm typing as I try stuff.)
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