234587 - SMTP error causes thunderbird to hang

Status: RESOLVED EXPIRED

(Thunderbird :: Message Compose Window, defect)

Description

[John Stumbles]

User-Agent:       
Build Identifier: Thunderbird 0.4 (20031205)

While attempting to send a mail message (with 27K HTML attachment FWIW) and with
the 'Sending Messages ... Status: Sending Message / Progress: '(nothing)
dialogue window still visible in the background I got a 'Send Message Error ...
connecting to smtp server smtp.ntlworld.com failed ...' [OK]. However clicking
OK had no effect and other parts of Thurnderbird were unresponsive including a
read message window and the main window.

Task manager showed all tbird processes as running (not 'not responding') and
when I choose 'end Task' for the compose process responds 'The system cannot end
this process because it is waiting for a response from you'. When I killed that
all of thunderbird dies.

When I tried again to send a similar message (the original having been lost when
I killed TB) I got a the same Sending Messages and Send Message Error dialogues:
the latter was again unresponsive but the former responded to a click on
'Cancel' and then clicking OK on the Send Message Error dialogue worked. I think
- but am not sure - that I tried clicking cancel on the first occurrence of the
problem.

The 3rd time I tried the same error dialogue came up (my smtp server must be
pansted right now) but this time clicking on OK in the error dialogue worked
directly (no need to click cancel in the sending dialogue first)

The time between getting the Sending Messages dialogue and the Send Message
Error is about 20 seconds

Reproducible: Couldn't Reproduce
Steps to Reproduce:
1. Open message from inbox in new window
2. In this window Reply to the message, attaching a 27K file (in my case in
html) and Send
3. make sure your smtp server is broken :-)




Sounds to me similar to Bug 224197 but that's been fixed.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.