237874 - Matrox Dual Head - Random corruption of display. Browsers stops redrawing until closed and re-opened

Status: RESOLVED EXPIRED

(SeaMonkey :: General, defect)

Description

[Simon Moxon]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.6) Gecko/20040206 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US; rv:1.6) Gecko/20040206 Firefox/0.8

Apparently at random, Mozilla browser stops redrawing the screen until it is
closed and re-opened.  This includes toolbars, icons and the actual webpage. 
Ctrl+Alt+Del to show 'Windows Security' forces the page to redraw.

This has only ever occured to me while using the Matrox G450 Dual Head graphics
card.  It has occured with standard Win2K3 drivers, and the latest Matrox drivers.

Reproducible: Sometimes
Steps to Reproduce:
1.
2.
3.

Comment 1

[Rene Pronk]

Are you using 2 screens and if so, in which mode and do they have the same
resolution? I have a Matrox G550 Dual Head (and used to have a G400DH) using
only 1 screen and I've never seen anything like this happen under Win2000 and WinXP.

Comment 2

[Simon Moxon]

Currently using two screens at differing resolutions.  Will try both with same
resolution and post results.

Comment 3

[Patrick]

I had similar problems with this too [at work]
The computer would sometimes have it with other programs too, but mostly with
Mozilla. Updating drivers didn't solve the problem.

Never filed a bug on it because i could never create 100% steps to make it happen.
Unfortunately [and thank goodness!] i don't have that computer anymore so i
can't test it anymore.

Comment 4

[Joris De Donder]

I haven't seen this with mozilla/firefox, but I have seen Opera, Netscape
Navigator 4.7, Microsoft Word, Editpad,... act strange with Matrox G450 cards.
Most of the time this could be solved by changing the Hardware acceleration
settings ("My computer / System Properties / Advanced graphics settings" on
Win98SE) from "Full" to "None" (or just right of "None"). Or by installing an
extra fan in the box to cool the card.

Comment 5

[WD]

Might this be bug 205893 ?
(Test with a nightly build to verify)

Comment 6

[Francois Zbinden]

Problem exists also with same resolution on both monitors. Driver version
5.91.8.0. 

Comment 7

[José Jeria]

WFM: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7) Gecko/20040802
Firefox/0.9.1+

and dual monitors using the latest drivers for my G450.

Can anyone reproduce this using a nightly build?

Comment 8

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 9

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.