Closed Bug 239073 Opened 21 years ago Closed 20 years ago

Error while connecting to SMTP server over non-default SSL port

Categories

(Thunderbird :: Account Manager, defect)

x86
Windows XP
defect
Not set
major

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 219840

People

(Reporter: s.janotta, Assigned: mscott)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.6) Gecko/20040206 Firefox/0.8 Build Identifier: Mozilla Thunderbird 0.5 (20040207) Using SSL encryption while sending through SMTP server with default SMTP/SSL port (465) works fine with Thunderbird. Using SSL encryption while sending through SMTP server which uses non-default port (25) for SSL communication (WEB.DE) fails. The same combination (SMTP/SSL over port 25) works fine with News/Email in Mozilla 1.5 The error report says, the server could not be contacted or doesn't accept SSL connections. It seems to me that either the wrong server or the wrong port is used. This error occurs no matter how many SMTP servers are defined (i.e. also with only one) Reproducible: Always Steps to Reproduce: Setup SMTP server as normal. Enable SSL secured connection as allways. Change port to 25. Actual Results: Software hangs for a while in sending... dialog, then displays error message saying that the connection to the SMTP server could not be established. The message is not sent. Expected Results: Thunderbird should connect to SMTP server over specified port (25) and send the message over a SSL connection
I can confirm this bug on Build ID: version 0.8 (20040913) Unfortunatly I cannot provide any more insight into the cause. This is a serious issue now as Sympatico service (in Canada) now requires SSL on port 25 for smtp settings.
After more searching I believe this is a dupe of bug 219840 which also makes reference to bug 230519 and bug 185662 The explanations in those bugs are beyond me (I don't know much about TLS, STARTTLS or SSL) but I tried TLS instead of SSL and I was able to send fine... problem fixed. The problem for me and probably for everyone else with average and lower computer skills (the majority or computer users and the exact audience Thunderbird must aim for) is that my ISP gives settings for Outlook Express and if I want to use a better alternative it is up me to find equivalent settings in the other program. In this case the settings stated "Click Advanced, and under Server Port Numbers, confirm that the Outgoing mail (SMTP) is set to 25 and then select This server requires a secure connection (SSL)". As I discovered this will not work. I don't know what to suggest as a solution, this should be discussed, but I do believe that this is blocking 1.0
*** This bug has been marked as a duplicate of 219840 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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