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User-Agent: Mozilla/5.0 (X11; U; Linux i686; de-AT; rv:1.7b) Gecko/20040316 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; de-AT; rv:1.7b) Gecko/20040316 I receice news on a standard leafnode newsserver (version 1.9.46.rel). When posting, I get an error message which makes no sense. Reproducible: Always Steps to Reproduce: 1. receice news on a server without authentication or SSL 2. reply to a posting by using "reply to all" 3. Message should be sent to the newsgroup and through private mail 4. Instead of that, I get the error message "news error" (see attachment) whcih refers to the IMAP mail server, but not to the news machine! Actual Results: Message to the news group is not sent. Expected Results: No error message, message sent. The error msg shows the connection string of the MAIL server (imap) which really makes no sense when we have something wrong inside news. This behaviour is new since 1.7b. I used the same setting with 1.6 without problems.
wfm current cvs trunk build on win2k with news server: 280 nnrpd-indi compile time: Apr 5 2004, 17:50:08
Summary: 1.7b: Error msg when replying to newsgroup posting through news and mail → 1.7b: Error msg when replying to newsgroup posting through news and mail
Maybe this has to do with the fix for bug 228597. Thommie, when saving your reply as draft and looking at the source, it should have X-Identity-Key and X-Account-Key there. Please look up you prefs.js (or about:config) if the account from the latter line really refers to the NNTP server. Does this error also occurs when only replying, not Reply All?
Christian, It appears as I don't have either X-Identity-Key or X-Account-Key setings in my prefs.js. The user profile was freshly created with a 1.6 final build (ok ok, I know this is not "best practice" ;-) ). Are these keys something which was introduced during 1.7 cycle? Does it make sense if I add these settings manually or is it better if I create the whole new profile with a 1.7 build? (P.S. Verified this bug for the 20040408 Win-nightly build)
Er, sorry if my description was unclear. It's ok there's no pref "X-Account-Key". I meant you should look for a pref that contains the key from the X-Account-Key line as value. E.g. user_pref("mail.account.account13.server", "server16"); if the mail contains "account13". And then go to the type pref for this server. E.g. user_pref("mail.server.server16.type", "nntp");
Yep, the nntp entry is "server3" mail.account.account3.server server3 mail.server.server3.type nntp Info: I am using three imap mail account entries (just to change the sender adress, in fact only the first imap account is used for incoming mail) and one nntp entry to connect to my nntp server (inside the lan).
Re-confirmed for the latest nightly (Mozilla 1.7b Mozilla/5.0 (Windows; U; Windows NT 5.0; de-AT; rv:1.7b) Gecko/20040414) and with a profile which was created with the same build. The news messages are not sent, therefore I raised the severity of this bug to "critial". I would also vote for this as being a "1.7 blocker", but I am not shure if I am allowed to change the "blocking" flags ...
Severity: major → critical
Confirmed a second time for the latest 1.7.RC1 (Mozilla 1.7b Mozilla/5.0 (X11; U; Linux i686; de-AT; rv:1.7b) Gecko/20040421). This needs to be solved before the final release!
Note that I have the following setup for the nntp server: All written messages are not copied to the Local Folders/Sent but to an IMAP Folder ("Sent_News") on the first mail account - maybe this is the reason for the bug. This setting worked in all releases before 1.7b, it looks like a regression ...
Thommie, only drivers are allowed to set the blocking flags!
Flags: blocking1.7+ → blocking1.7?
Yes, maybe this pref can be the reason. Why don't you just temporarily set the sent folder to Local Folders/Sent and try with it? On the other side it would be strange since the message is copied *after* sending it, so the message should nevertheless show up on the newsserver. Is the sent folder for mails also on IMAP?
Christian, sorry for the blocking flag, I was not shure about that (see comment 7). I tested this again but I see no real systematics yet: the error sometimes shows up and sometimes not. I still have to look for some reproducible reason for that. And, yes, all "sent" folders for all mail/news accounts are on the same IMAP account (but in different IMAP folders like sent_news, sent_private, sent_business).
Christian, this problem is still present and reproducible for 1.7RC1. I think it really needs to be solved bevore the final build, but what can we do? Do you need more info?
My current question is still the one from my comment #11. Additionally, does the problem also occur if you only reply to a newsgroup?
The error disappears when I use a local folder to store the message copy. And it shows up explicitely when using a "mixed" header with both e-mail and newsgroup recipients.
OK, the error appeared again ;-( The Setting: rv:1.7b de_DE, Gecko/20040421; Newsserver message copy folder is now set to "Local Folder" (!). The message whch caused the error (see attchment 1) contained a newsgroup plus a mail address as the recipients. I will now switch to RC2 to do further testing, but I still believe this is a blocker for the final release.
I don't think we're going to block on this but there's still some time to get a fix. I've asked Seth to take a look at this and if he things it should block and has some plan to get it fixed, we'll consider a patch for inclusion.
Flags: blocking1.7? → blocking1.7-
OK, I'm open for further testing. Does it make sense if I add parts of my prefs.js here?
accepting, but I'm not sure how to reproduce this. thommie, are you doing "send later" or "save as draft" before posting the message?
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true
Seth, no, I'm sending immediately. I now use the RC2 and I had no problems for two days. But I think it's better if we investigate this further, just to be shure. Just let me know what you need.
One hour later, the error appeared again in RC2 (Gecko/20040514). Same message as seen in attachment 1 [details] [diff] [review].
Different behaviour in 1.7.b RC2 compared to RC1: The error message still appears, the news message is not sent, but the message copy is posted into the IMAP folder.
The IMAP error message is still present in RC3 (Mozilla/5.0 (X11; U; Linux i686; de-AT; rv:1.7) Gecko/20040608)
The IMAP error message is still present in 1.7 final(Gecko/20040616). Sometimes it also appears when replying to a newsgroup only (!). When replying through news AND mail, the news part is not posted after the error message. This makes the application unusable for me.
Error message is also present in a freshly created Thunderbird profile (version 0.7 20040616)
Hi Seth, just want to send a reminder, that this problem is still present in both 1.7 final (Linux and Win) and Thunderbird 0.7, no matter what kind of news server or imap server is used (I switched from uw-imap to cyrus-imap recently). The thunderbird error message is a bit different ("tls_init()"), but it still prevents me from forwarding mail to news and from replying into a newsgroup plus sending a mail reply ("reply to all") with the same message. And it is still "unpredictable": sometimes the news reply is sent, sometimes not. It appears to be a news problem as it also happens when the message copy is put into a local folder, instead of an IMAP folder. I am still willing to help, but I need a reply from developers. And I don't want to spend time on newer builds (1.8x) until I definitely know that someone is working on this.
New error message in 1.7 final: "tls_init failed". This occured on a reply to normal (leafnode) server on the same host (localhost) without any SSL settings. See attachment. Second attachment shows the mail which could not be sent due to this error message.
Enclosed is another strange error which occured now: Mozilla tries to sent a message to IMAP, although the reply was directed to a newsgroup, by selecting the header line "newsgroup: [name]". That really makes no sense...
David, since Thommie apparently receives IMAP strings, maybe you know what goes on.
Thommie, could you send me your entire prefs.js? Also, when you tried this with a new tbird profile, did you set up all your accounts again, or copy the prefs.js from an old profile? I have a feeling that something odd might be going on on the server side since it looks like you're getting your news from a cyrus imap server, if that last error message is to be believed.
David, no, the server side ist OK here. It seems like Mozilla is puzzled somehow or something is really wrong in the prefs.js. Mozilla tries to send news to an IMAP server which is really really strange ... But this happens only sometimes, not always, that makes it hard to analyse. I'll attach the prefs.js in a private mail
Hey, this bug is 2 months old, I just want to confirm that the same problems are present even in Thunderbird 0.8. And unfortunately, I got no response from David upon my prefs.js ;-(. David, has anything been done here? Does it make sense if I test a 1.8a nightly now? I still feel this is a major thing which needs at least to be investigated in detail before 1.8b.
I sent several responses - did you not get them? I couldn't find anything special in your prefs.js, and my only suggestion was that you make sure you're using the latest version of enigmail, because you weren't using the version of enigmail that's supposed to work with 1.7 or tbird .8, according to enigmail and your prefs.js
> I sent several responses - did you not get them? Hm, no, sorry. Maybe it was lost in my spam filter, but I can't believe that. Nevertheless: I am still running the moz 1.7 final (20040608) with enigmail 0.84.1.0, which should be the correct version (I have no problems with it). On thunderbird, its the combination tb 0.8 and enigmail 0.86.1.0 The strange messages from the IMAP server (see attachments) still appar only when replying to a message by personal mail (-> e-mail adress) AND into the newsgroup (-> newsgroup name) where the message appeared. It still shows up only sometimes, not always (that makes it so hard to reproduce, I know). And still, the mail response copy is always sent while the news response copy fails. I would guess that something is wrong in the way the mozilla mail is reading message headers and how it decides to put which message to which server (imap or nntp). Maybe its trying to sent the "news response copy" also to the mail server? I can't imagine any other reason why a message, which should be sent to the news server, triggers a response from an imap server... Bye, Thomas
mail to Thomas seems to be bouncing so I'll just put it in the bug... Thomas, Did I get you to generate an IMAP, SMTP, and NNTP log of this bug happening? If not, follow these instructions, http://www.mozilla.org/quality/mailnews.html#pop except, we want logs of all three protocols at the same time, so setenv NSPR_LOG_MODULES=IMAP:5,SMTP:5,NNTP:5 thx, - David
Enclosed is a log for Mozilla 1.7.3 Mozilla/5.0 (Windows; U; Windows NT 5.0; de-AT; rv:1.7.3) Gecko/20040910. I used setenv NSPR_LOG_MODULES=IMAP:5,SMTP:5,NNTP:5. What I did: - reading a news message - replying to both the newsgroup and the sender ("Reply to all") - Editing the reply message - "Send". Then the Mozilla hangs, I can not close the edit window. After that, I closed Mozilla (File, Exit). The edit window remained, I had to close it separately. This is the de_DE version, but I had this also in the en_EN original. In the 1.8 nightlies I used it did not occur yet. But that's only a matter of time, I believe. Did you get my mail message? (5.10, Msg-ID 4162494D.email@example.com)
Thommie, I don't see anything in the protocol log from SMTP, so it rather sounds to me like enigmail is hanging processing the message before we even start to do smtp...again, sounds like a configuration issue with enigmail. I did get <4162494D.firstname.lastname@example.org> - that's when I requested the protocol log in the bug because mail directly to you bounced.
David: "configuration issue with enigmail", what does that mean? Do we need to move the bugfixing job to the enigmail people (Patrick Brunschwig)? Or do you mean there's a configuration error on my side? In this test I used the 1.73 mozilla with the appropriate enigmail version (enigmail 0.86.1 and enigmime 0.86.0). Note that in this log I did not get one of the strange messages shown in attachments 1,2,4. Not yet - but I'll try hard ;-) Concerning "mail directly to you bounced.": Can you send the bouncing info (if you have some) to my backup adress at email@example.com? Thanks!
re enigmail, by configuration issue, I meant a mismatch between the mozilla and enigmail/enigmime versions - if a mozilla interface changes, you need to have the version of enigmail that works with that changed interface, or else things will crash/hang/behave bizarrely. However, it sounds like you've checked that you have the right versions. If you temporarily uninstall enigmail, does the problem go away? If so, it sounds like getting the enigmail folks involved might be helpful, at least to figure out what's going on. I don't know enough about enigmail to say anything more...
David, we now have reports that this problem appears even with a CLEAN Mozilla/Thunderbird which has NO enigmail extensions. And, that it appeared first with the post-1.6 code. This supports my position that it is something which came up from/around the new "multiple identity support". Forwarding replies to a "mixed audience" (reply to mailadress and newsgroup which leads to a message to the mail AND the news account) seem to trigger this frequently, but, unfortunately, not always. What shall we do next?
Re-tested this with 1.8a6: Mozilla now has a new fuction which PREVENTS me from forwarding a received mail into a newsgroup. This is definitely a MAJOR disadvantage/regression, which would make Mozilla/Thunderbird USELESS for a large number of our users here! As this is more a "useability issue", I filed a news bug for this.
Side note: the bug-ID mentioned in comment #45 is https://bugzilla.mozilla.org/show_bug.cgi?id=278198 (I don't want to use the bug dependencies here...)
sorry for the spam. making bugzilla reflect reality as I'm not working on these bugs. filter on FOOBARCHEESE to remove these in bulk.
Assignee: sspitzer → nobody
Status: ASSIGNED → NEW
Filter on "Nobody_NScomTLD_20080620"
QA Contact: stephend → networking.news
Thommie, does this still happen with TB 2.0.0.* or TB 3.0a*? If no response in three weeks, I will close this bug as RESO INCO.
Whiteboard: [jcranmer:unconfirmed] closeme 2008-07-17
RESO INCO per last comment. If you feel this change was made in error, please respond with your comments why.
Status: NEW → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [jcranmer:unconfirmed] closeme 2008-07-17
Product: Core → MailNews Core
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