Closed Bug 246935 Opened 20 years ago Closed 20 years ago

Browser refuses to start after installing extensions

Categories

(Toolkit :: Add-ons Manager, defect)

Product:
Toolkit
Component:
Add-ons Manager
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WORKSFORME

People

(Reporter: todd, Assigned: benjamin)

References

Details

User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6) Gecko/20040206 Firefox/0.8 Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6) Gecko/20040206 Firefox/0.8 Downloaded Firefox .9 for Mac OS. Installed several extensions from the update.mozilla.org website. System told me to restart, when I restarted, get dialogue that it's finishing installation, but after several hours, it's still not done. Reproducible: Always Steps to Reproduce: 1. Download new firefox (.9) for Mac 2. Install several extensions without restarting (all listed under developer) 3. Quit and re-start browser Actual Results: Browser hung with "Finishing Extension Installation' dialogue. Expected Results: Presented a status bar with the progress and then finished the isntallation and allowed the browser to be useable
Note: had to make this bug report with .8 since .9 will not start. Also, where's the pinstripe theme! :)
Confimed on 0.9 release, Mac OS X 10.2.8. Previous installed version of Firefox 0.8+ was about 2-3 weeks old. Additionally, I can not undo this error. Firefox quits easily when this error is displayed (it does not require a force-quit), but the error message reappears on every startup. I have deleted every ~\library\Mozilla, ~\library\Firefox, and/or ~\library\Phoenix directory (I don't recall which ones, but they are all gone), deleted the Firefox application and shortcut, and reinstalled from a freshly-destuffed disk image, but it still displays the 'finishing extension' message on launch.
Todd, What extentions? I installed on and it works just fine... maybe its one extention that causes the problem... installing multiple extentions at a time... as for pinstripe... you see version 2.0 of the theme... read more at http://kmgerich.com/archive/000064.html Oakwine, Try: ~/Library/Application\ Support/Firefox
Removing my profile from the ~/Library/Application Support/Firefox directory did allow Firefox to restart correctly. The Extension manager was then blank, and when I would go to install an extension, the initial drop down (do you want to install this extension, this could install malicious software, etc) appears, but then after clicking install, nothing happens. When I try to click update, I get an error on the DOM extension update. I am now downloading and retrying this whole process again. A list of extensions: User Agent Switcher (from update.moz.org) Developer Toolbar (from update.moz.org) JavaScript Console Status (from update.moz.org) JS Control Extras (from update.moz.org) Cute Menus (from update.moz.org) WMLBrowser (from wmlbrowser.mozdev.org) They were all installed before doing a restart of the browser.
I installed firefox .9 from scratch and did the same exact steps again, causing the same exact result to appear. this is easily reproduceable.
installing the extensions one-by-one has worked correctly.
same results for FireFox 0.9 on Win XP Home
(In reply to comment #6) > installing the extensions one-by-one has worked correctly. I have this same problem under Gentoo Linux - I could only get firefox to start properly if I deleted my ~/.mozilla/firefox directory and started again from scratch. I tried installing each extension individually (with a normal start between installing each extension) and this worked fine for the first six extensions or so, and then it broke again. Here are the extensions I was loading: Adblock_0.5d2_nightly37_repackaged1.xpi MozEX_1.0.7_pass1.xpi Undo_Close_Tab_20040525.xpi ChromEdit_0.0.5.1.1.xpi OpenBook_1.0.xpi DownloadWith_0.0.7.xpi RadialContext_firefox.xpi I can't remember which one caused it to break, but it certainly wasn't the AdBlock, OpenBook, ChromEdit or RadialContext extensions because I was able to use them.
Okay based on Comment #7 and Comment #8 Marking --> New OS --> All Platform --> All Changing to Extention/Theme Manager
Status: UNCONFIRMED → NEW
Component: Startup and Profile System → Extension/Theme Manager
Ever confirmed: true
OS: MacOS X → All
Hardware: Macintosh → All
Tried to install some extensions and language translation on FC1 under root account. After restarting under root all OK. If starting as non root user only error window "XML parsing error...". Reason: wrong permission (-r--------) on installed /usr/lib/firefox/chrome/*jar files. Workaround: chmod 644 them
This evening I upgraded to the latest Firefox (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040614 Firefox/0.9), then installed the latest Thunderbird, and then (from within Thunderbird) installed two or three new extensions (the only existing one in FF was for TinyURL). This is on a WinXP box, up to date but for SP2. I experienced exactly the problem, closing Firefox and T-Bird, then on re-opening FF finding: Browser hung with "Finishing Extension Installation' dialogue. After reading this page, and hoping to avoid a complete re-install, I deleted the "extensions" folder under C:\Documents and Settings\<username>\ Application Data\Mozilla\Firefox\Profiles\default.xxx\ Firefox then retarted fine.
I have something similar on Gentoo Linux (maybe another bug, but didn't feel like opening yet another one...) with mozilla-1.7.2-r1. First I tried installing lots of extensions as a user, but because of a bug you can only do this as root. So I did. Everything ok, restarted as user. I didn't see all of the extensions (only a few). Changed some preferences. Went back to root, and swa the rest of the extensions there. Changed some preferences. Then back to the user-mozilla. Which froze on start. I saw the very basic (classic though I had modern) layout with the menu bar closed (??), but everything was frozen. Also got modern layout once later on. Anyway, terminal showed that it gave some errors on .xul files (extension related) that it couldn't open (permissions thing?) or overlay and also a segfault error. I had to uninstall the hard way by deleting all those .rdf's and .jar's from the extensions, in four places. Now I'm back in a working mozilla, allthough I'm not sure if it will keep that way. What I think the cause is: 1. root permissions, 2. make sure that the extensions work with my version and are placed in the right place and that they work together, 3. what's this overlay stuff? No extensions yet for me, they seemed tempting though. BTW, the extensions from gentoo (cal, gpg, ...) DO work. ciao, pjv
I have something similar on Gentoo Linux (maybe another bug, but didn't feel like opening yet another one...) with mozilla-1.7.2-r1. First I tried installing lots of extensions as a user, but because of a bug you can only do this as root. So I did. Everything ok, restarted as user. I didn't see all of the extensions (only a few). Changed some preferences. Went back to root, and swa the rest of the extensions there. Changed some preferences. Then back to the user-mozilla. Which froze on start. I saw the very basic (classic though I had modern) layout with the menu bar closed (??), but everything was frozen. Also got modern layout once later on. Anyway, terminal showed that it gave some errors on .xul files (extension related) that it couldn't open (permissions thing?) or overlay and also a segfault error. I had to uninstall the hard way by deleting all those .rdf's and .jar's from the extensions, in four places. Now I'm back in a working mozilla, allthough I'm not sure if it will keep that way. What I think the cause is: 1. root permissions, 2. make sure that the extensions work with my version and are placed in the right place and that they work together, 3. what's this overlay stuff? No extensions yet for me, they seemed tempting though. BTW, the extensions from gentoo (cal, gpg, ...) DO work. ciao, pjv
Blocks: 248125
Mac OS X, 10.3.8 Firefox 1.0.1 Firefox is installed under a different user and current user do not have write access to firefox' install location. Output from Console log: *** getItemProperty failing for lack of an item. This means getResourceForItem failed to locate a resource for aItemID (item ID = http://ftp.mozilla.org/pub/mozilla.org/themes/saferfox_xpanded_2.3.1/saferfox_xpanded_2.3.1-2.3.1-fx.jar, property = disabled) *** getItemProperty failing for lack of an item. This means getResourceForItem failed to locate a resource for aItemID (item ID = http://ftp.mozilla.org/pub/mozilla.org/themes/saferfox_xpanded_2.3.1/saferfox_xpanded_2.3.1-2.3.1-fx.jar, property = internalName) JavaScript console: Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.create]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Internet/Mozilla/Firefox.app/Contents/MacOS/components/nsExtensionManager.js :: getDirInternal :: line 141" data: no] Source File: file:///Applications/Internet/Mozilla/Firefox.app/Contents/MacOS/components/nsExtensionManager.js Line: 141 Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.create]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Internet/Mozilla/Firefox.app/Contents/MacOS/components/nsExtensionManager.js :: getDirInternal :: line 141" data: no] Source File: file:///Applications/Internet/Mozilla/Firefox.app/Contents/MacOS/components/nsExtensionManager.js Line: 141
There are several variations of this bug, but this one is old, and I have committed a forceful workaround that will normally at least allow the browser to start.
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
Product: Firefox → Toolkit
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