bug 247108 says it all.
Created attachment 150956 [details] [diff] [review] reply=>quote
Assignee: myk → timeless
Status: NEW → ASSIGNED
It's obvious that comments get quoted when you click their "reply" buttons, so that's not why the problem occurred. The user in question just needs to be (gently) educated about when to use "reply" and what to do with unwanted quotation.
Status: ASSIGNED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → WONTFIX
user education doesn't work. <period> there are an infinite number of users and we have no plans to educate them before giving them keys. reply in mail doesn't mean quote, it means reply. the user is treating it perfectly logically. if you want to change it to reply with quote then fine, but 'reply' has a meaning and you're misappropriating it.
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---
a) there are no reviewed patches here yet. b) you have active dissent (in the form of a WONTFIX) from someone with approval authority (comment 2). c) to get around b) without convincing Myk, you'll need to convince me, and I'm not convinced. You can request approval again when the above is dealt with.
Comment on attachment 150956 [details] [diff] [review] reply=>quote If someone gets around changing "reply" to "quote", probably this should be modified as well: replytext = "(In reply to comment #" + id + ")\n" + replytext + "\n"; Otherwise, if it's suitable to quote something as a reply to yourself, probably replying to yourself is ok as well. :-)
Attachment #150956 - Flags: review?(vladd) → review-
To be more clear, I think that we should be uniform regarding our notation. If we use "quote" in that link, we should use something similar in that textarea as well. Practically every time, comment #1 is in reply to comment #0, but we don't say: "In reply" and we quote the whole comment #0 again. If you want to be strict regarding the "reply" -> "quote" thing, the text "In reply to" should be modified as well. Because every comment (except item 0) is a reply to the previously comments; "In reply to" actually means that something was quoted and we want to repost that for the sake of the readers or something like that.
wrt comment #5, how about: (Quoting comment #nnn) wrt user education (comment #2, comment #3), quoting should probably pop up some sort of message (inline, not necessarily a prompt()) which: 1. reminds users that the entire comment is already visible 2. requests users cut portions to which they are not adding additional content 3. do inline annotations to make use of the fact that they are quoting with an explanation that the full comment they are quoting is more easily readable in its entirety in the same web page not to far from where their comment will be, and reachable simply by writing "comment #n".
The way it works now is good enough, and the alternatives insufficiently superior, that it isn't worth spending the time to change it.
Status: REOPENED → RESOLVED
Last Resolved: 14 years ago → 14 years ago
Resolution: --- → WONTFIX
(In reply to Myk Melez, comment #8) > The way it works now is good enough, and the alternatives insufficiently > superior, that it isn't worth spending the time to change it. I humbly disagree. (1) You don't have to invest much time to change it, as timeless has proved willing to do it -and- (2) it *is* a more accurate and clearer notation. The way I see, it's a minor change that only improves Bugzilla, no downsides. Prog.
You need to log in before you can comment on or make changes to this bug.