258043 - Thunderbird stops receiving pop3 mail after being open for long periods - has to be shutdown and reopened.

Status: RESOLVED EXPIRED

(MailNews Core :: Networking: POP, defect)

Description

[Paul B]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Build Identifier: 0.7.3 20040803

This happens to me everyday - I leave Thunderbird open all day & night on my 
PC, everyday when I come home, I see I have received no new email. When I 
click on Get Mail, nothing happens, no usual status messages in the status 
bar. I check my pop3 log and notice Thunderbird has stopped appending data to 
the log during the middle of the day. I'm not the first to report this:

http://forums.mozillazine.org/viewtopic.php?t=121095&highlight=

I keep messages stored on the pop3 server (they are not deleted once I've 
downloaded them). I also notice that the usenet part of Thunderbird continues 
to operate fine.

Also I installed a fresh copy of XP on a new machine and installed only 
Thunderbird to see if the problem happened - and it did.



Reproducible: Always
Steps to Reproduce:
1. Leave Thunderbird open all day & night.
2. Wait.
3.

Actual Results:  
Can't receive any new mail without restarting Thunderbird.

Expected Results:  
Collected my new emails!

Comment 1

[Christian Eyrich]

*** Bug 262731 has been marked as a duplicate of this bug. ***

Comment 2

[David :Bienvenu]

can you generate a pop3 protocol log? Do you know if we're still trying to fetch
pop3 messages and failing, or do we stop completely?

http://www.mozilla.org/quality/mailnews.html#pop

Comment 3

[Paul B]

(In reply to comment #2)
> can you generate a pop3 protocol log? Do you know if we're still trying to 
fetch
> pop3 messages and failing, or do we stop completely?
> http://www.mozilla.org/quality/mailnews.html#pop

it stops completely because no additional logging is added after this happens. 
ill try and post a log next time it happens.

Comment 4

[Christian Eyrich]

*** Bug 262997 has been marked as a duplicate of this bug. ***

Comment 5

[Ben Smith]

see bug 236512 and mozilla mail bug 132538 

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.