"get mail" stops working - no attempt to check for new mail because of corrupted profile



14 years ago
13 years ago


(Reporter: brett, Assigned: mscott)


Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10.1

Frequently (> once per week), Thunderbird (0.8, reproduced on same profile in
build from trunk at 20041005) stops checking for any new mail after the profile
becomes corrupted. Pressing get mail, using the dropdown, menu options, keyboard
shortcuts or anything related to retrieving mail fails.

This may be related to the fact that I am having all the mail delivered to Local

I only have one POP mail account set up.

Only way to restore is to back up my profile using MozBackup, delete the
profile, then restore.

Are there any specific parts of the profile I can send to help resolve this issue?

I don't know of any related actions that could cause it to attempt to reproduce.

Reproducible: Didn't try
Steps to Reproduce:

Comment 1

14 years ago
Several users on the Thunderbird Support forums have advised that deleting
panacea.dat and allowing it be rebuilt solves this problem.

Comment 2

14 years ago
It would be interesting to see your prefs.js, and to know what the mail
directory looks like, i.e., what sub-directories are in it, and what files are
in those sub-directories. Does deleting the INBOX.msf file from the local
folders account fix the problem?

Comment 3

14 years ago
Sometimes, Thunderbird stops checking emails when it stands on the tray. At that
times, when i try to click "Get Mail" button, it's not responding.
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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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