263636 - mail deleted when "drag and drop" used to move mail to different folder

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[John Rathmann]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3) Gecko/20041001 Firefox/0.10.1
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; rv:1.7.3) Gecko/20041001 Firefox/0.10.1

Mail received in my Inbox gets lost if I try to drag and drop the email(s) to
the Held folder or the Trash folder.  I cannot retrieve the message, even if it
is unread. Restarting TB 0.8 doesn't help.  I love TB as my mail client, and
would hate to have to use a different one (you guys spoiled me!)

Reproducible: Sometimes
Steps to Reproduce:
1. Retrieved mail into inbox from ISP's server (broadband cable)
2. Read the mail in Inbox, try to move to Held folder for storage
3. Mail disappears!  Cannot retrieve it and TB restart doesn't bring it back.

Actual Results:  
Mail is lost and cannot be located in any folder.  Restarting TB does not help.

Expected Results:  
Mail should have been moved from Inbox to Held or Trash folder using drag and drop.

Comment 1

[David :Bienvenu]

this is a dup, I believe. You need to update to a newer .8 build of thunderbird,
and delete the .msf file(s) for the folders that contain messages you can't see
- the messages should appear next time you open the folder. The .msf files are
in your tbird user profile directory.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.