272489 - Mozilla will not exit cleanly - high cpu and process does not close on shutdown

Status: RESOLVED INVALID

(SeaMonkey :: General, defect)

Description

[James Rome]

Build 2004113004 and 1.8a5. When I close Mozilla (file,Exit or clicking the X),
it does not close cleanly. I am left with part of a window showing, and the
mozilla process is still running. I must use task manager to close it. Lately
this happens all the time.

Comment 1

[James Rome]

It also hangs mozilla if I exit the mail-news window while composing a message.

And wwhen Mozilla loads I get a message about a missing entry point 

Comment 2

[OstGote!]

(In reply to comment #1)
> And wwhen Mozilla loads I get a message about a missing entry point 

Please provide the full error message here. It seems your profile/installation
is corrupted.

Comment 3

[WADA:World Anti-bad-Duping Agency]

Do you use "Run Filter on Folder"?
If yes, see Bug 266905.

Comment 4

[James Rome]

I never heard of run filter, so I guess no. 

Comment 5

[James Rome]

Attachment: PNG file of error message

I get this on startup

Comment 6

[Lounès Chikhi]

Note sure whether this really is the same bug but when I close Mozilla, it 
seems to exit but the computer slows down enormously (much more than when it was
running).
If I check the running processes using Task Manager I see Mozilla taking 95+% of
the CPU. I can kill it from Task Manager but it will do the same, the next time
I open it.
As a test I started Internet Explorer (with Mozilla not running) and found that
after I open a new web page, the Mozilla icon appears on the IE page even though
it was not launched.

Comment 7

[Wayne Mery (:wsmwk)]

never seen this and doesn't look like anyone confirmed it either.
WFM current trunk

Comment 8

[James Rome]

I still often get the SeaMonkey windows to close, but there is still a SeaMonkey process running, using up memory and cpu. It might be related to the acrobat plugin?? This is similar to comment #6

Comment 9

[Wayne Mery (:wsmwk)]

you mean simlar as in high cpu?
do you ever see it not close if you have NOT composed/sent a message?
ditto acrobat?
you no longer see attachment 167562 [details], right?

see also bug 360189

Comment 10

[James Rome]

correct. No error messages. I do see symptoms like 360189, but I have not pinned down what causes it. SeaMon key is mum about what it is doing. I think it is using lots of cpu, but not sure. I have 8 of them on my Mac, so not very noticeable.

Comment 11

[Wayne Mery (:wsmwk)]

does it happen with a clean, new profile (only mail accounts defined with no filters, no extensions, etc)?

Does it always close proper if you have NOT composed/sent a message? (and fail only you have composed a message?)

why do you suspect acrobat? does it only happen if you open a pdf?

xref: bug 283823
And Thunderburd has had a similar, but rare, issue.

Comment 12

[WADA:World Anti-bad-Duping Agency]

(In reply to comment #8)
> I still often get the SeaMonkey windows to close, but there is still a
> SeaMonkey process running, using up memory and cpu.
> It might be related to the acrobat plugin?

Do you mean that process of seamonkey.exe will never disappear and high CPU utilization by seamonkey continues forever until you kill process seamonkey.exe from task manager?

If seamonkey.exe will never disappear until you kill process of seamonkey.exe from Task Manager, and if interfere by Adobe Reader plugin is suspected, read  meta bug Bug 336184 and see bugs listed in dependency tree for Bug 336184 (including already closed bugs).
I don't know other problems than Bug 368821/Bug 383826 after release of Adobe Reader 8.

Comment 13

[Wayne Mery (:wsmwk)]

James, have you concluded that pdf (comment 12) is the cause of your problems?

Comment 14

[Serge Gautherie (:sgautherie)]

Comment on attachment 167562 [details]
PNG file of error message

Obsolete, per comment 10.

Comment 15

[Serge Gautherie (:sgautherie)]

(9+ months later)

No (more) reply from reporter(s).

SeaMonkey v1.0.x is not supported anymore.

(Would have been "Incomplete", now is) R.Invalid

Reopen if you can reproduce with SeaMonkey v1.1.9.

Comment 16

[James Rome]

well, the latest SeaMonkey exhibits similar issues on shutdown. I am running it now inside a Fusion Virtiual Machine on my Mac. If I shut it down manually, it usually shuts down. But if I do a restart or shutdown, seamonkey never seems to respond to the shutdown message. I always get a message saying that seamonkey is not responding.