274170 - Uninstallation of TB 0.9 removes Windows Start entries of TB 1.0

Status: RESOLVED EXPIRED

(Thunderbird :: Installer, defect)

Description

[Heiko Selber]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0
Build Identifier: Version 1.0 (20041206)

I installed Thunderbird 1.0 over 0.9.

Then I removed 0.9 via control panel.

Result: The start menu section of Thunderbird was gone (for all users).

Solution: Re-install TB 1.0.

Reproducible: Didn't try
Steps to Reproduce:
1. I installed Thunderbird 1.0 over 0.9.
2. I removed 0.9 via control panel.

Actual Results:  
The start menu section of Thunderbird was gone (for all users).

Expected Results:  
Leave untouched all that belongs to TB 1.0.


The problem can be solved by re-installing TB 1.0.

While this is an easy fix, the average user might not think of it (and lead to a
bad reputation for TB right from the start).

Comment 1

[Mike Cowperthwaite]

xref bug 289348

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.