283756 - folder unread message count not updated under different OS account

Status: RESOLVED INCOMPLETE

(Thunderbird :: Mail Window Front End, defect)

Description

[Steve Johnson-Evers]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Computer is shared by different people and has multiple logins/profiles. Some of
these profiles are configured to use the same Thunderbird local directory for a
few accounts. The profile that retrieves messages and moves unread messages to a
folder shows the proper unread count. Switch to another profile and the unread
count is wrong until you click on the folder. Thunderbird then senses something
has changed and displays the correct count.

Reproducible: Always

Steps to Reproduce:
1. Configure multiple profiles to have the same TBird account local directory.
2. Put messages in the account. Close TBird and switch to the other profile and
confirm settings are correct.
3. Change the unread message count by marking an unread message as read (or
vice-versa).
4. Close TBird and switch to the other account and check the folder's unread count.
Actual Results:  
The wrong count is displayed.

Expected Results:  
The correct count should be shown at TBird startup. An even better approach
would have the program sense changes while it's running so it wouldn't have to
be shut down on the alternate/secondary profile.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Steve Johnson-Evers]

Bug still exists in 1.0.6. Basically the UI does not work well when it's run
concurrently under different profiles.

Comment 3

[Steve Johnson-Evers]

Bug still exists in 2.0.0.9; I've never seen it go away.

Comment 4

[[:Aureliano Buendía]]

Reporter, it exist also in last TB 2.0.0.22?

Comment 5

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.