keep getting pop-up saying "new mail in local folder" but often cannot find ANY new mails

RESOLVED INCOMPLETE

Status

--
major
RESOLVED INCOMPLETE
14 years ago
10 years ago

People

(Reporter: brian, Assigned: mscott)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2008-08-21)

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1

keep getting pop-up saying "new mail in local folderr" but often cannot find ANY
new mails
this happens MOST of the time, although sometimes there ARE new emails which I
can see.

Reproducible: Sometimes

Steps to Reproduce:
1. allow it to get mail (either by clicking get mail or automatically)
2.
3.

Actual Results:  
popup said "new mail"
No new mail in Inbox

Expected Results:  
put any new mail in inbox where I can read it.
I don't know if the popup is wrong or Thunderbird is losing half my emails!
Incidentally dates on many imported emails were wrong
(Reporter)

Comment 1

14 years ago
Now I've disabled the automatic checking and downloading of emails except when I
click on Get Mail, but every 10 minutes it is STILL saying "local folder has ##
new emails"
What is going on?
Am I throwing away all my customers emails?

Comment 2

14 years ago
Do you use any filters/junk filters to move incoming e-mails to other folders?
Severity: critical → major
Summary: keep getting pop-up saying "new mail in local folderr" but often cannot find ANY new mails → keep getting pop-up saying "new mail in local folder" but often cannot find ANY new mails
(Reporter)

Comment 3

14 years ago
Yes I do, but I have checked ALL folders.

Now I have disabled the auto-get-mail on each account AND closed and restarted
thunderbird it doesn't seem to happen any more (although it hasn't been very
long since I've done that so i could be wrong, it might just not have happened
again YET.
But if I reenable the auto-get-mail, it does it a lot.

Incidentally the filters don't seem to work very well, Sometimes I try to use a
message to create a rule only to find that the rule already exists but has been
ignored

by the way is there a way to filter all mail labelled as junk into the spam
folder?  And why do I get hundreds on emails about viagra NOT labelled as junk?
 Surely this is a default!

Sorry to raise other problems in this thread

Comment 4

14 years ago
I think my pb is linked to that one :
I install thunderbird1.0 on winXp, migrating mail accounts from outlook express 6.
If I let thunderbird pop accounts with the automatic process ( every 15 minutes)
when new mails arrived, it pop-up correctly, playing sounds for new mails, BUT
no new mail appears in the local folder...
To see them, I must push the receive button and so all my new mails appears in
the local folder...
I can reproduce it every time.
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(Reporter)

Comment 6

13 years ago
I read more widely on the net about this.
Others found that if you manually Get Mail after these weird notifications, THEN
the emails will be downloaded
QA Contact: general
Reporter, does the issue still exist in the latest supported 2.0.0.x / Shredder trunk nightlies?

(1.5.0.x is now end-of-life and the latest 2.0.0.x is version 2.0.0.16)
Whiteboard: closeme 2008-08-21
RESO INCO per lack of response to previous comment. If you feel this change was made in error, please respond to the bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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