Closed
Bug 284998
Opened 20 years ago
Closed 20 years ago
The installer will not start - Error message: 7-zip Unspecified Error
Categories
(Thunderbird :: Installer, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 246765
People
(Reporter: hdspdc, Assigned: mscott)
References
()
Details
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Build Identifier: www.wsection.com
Unable to install the Thunderbird Setup 1.0.exe file
Reproducible: Always
Steps to Reproduce:
1. Double-Click on Thunderbird Setup 1.0.exe
2.
3.
Actual Results:
Messagebox (Title: 7-Zip) Text: Unspecified Error
Expected Results:
Installed the software?
Comment 1•20 years ago
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Bug 276515 Installer quickly and silently crashes on an old Windows NT 4.0 box
comments in that bug show problems of 7-zip with 200 MHz WinChip-CPU or K6-II
%00 MHz. What type of CPU are you using? mainstream Intel P3, P4 or AMD Athlon?
Or something special like AMD Athlon 64, Geode or VIA CPUs, or a special Intel CPU?
You also can install Thunderbird using the zip package, thats been the solution
of that other bug.
http://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/1.0/win32/
and select your language.
Updated•20 years ago
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Severity: blocker → major
Comment 2•20 years ago
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I have found the same problem for Firefox 1.0.1
Comment 3•20 years ago
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(In reply to comment #2)
> I have found the same problem for Firefox 1.0.1
Can you give some more info please, like amount of RAM installed, maybe amount
of RAM free, type of CPU?
Comment 4•20 years ago
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(In reply to comment #3)
> (In reply to comment #2)
> > I have found the same problem for Firefox 1.0.1
>
> Can you give some more info please, like amount of RAM installed, maybe amount
> of RAM free, type of CPU?
Hi Sorry about the late reply, this has it's own query string:
https://bugzilla.mozilla.org/show_bug.cgi?id=285283
I am running Windows XP Pro SP2
Pentium 4 2.40 GHz
256 MB Ram
80 GB HDD 53.5 GB Free
Comment 5•20 years ago
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Any suggestions?
Comment 6•20 years ago
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I've heard that this is an intermittent problem - i.e., you can redownload the
same exe multiple times, and sometimes you get one that's OK. I'm not sure if
there's some occasinal corruption going on at the server, or if the user was
getting different mirrors each time. The browser was IE, so the problem is not
on the client-side...
Please read my bug description
(Comment #15) for Firefox bug #276515.
In both cases, setup.exe seems to
be broken.
Comment 8•20 years ago
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(In reply to comment #7)
> Please read my bug description
> (Comment #15) for Firefox bug #276515.
> In both cases, setup.exe seems to
> be broken.
>
Max, simply write bug 276515 comment 15 in this order to get a link to comment
15 of that bug.
Scott,
from time to time 7zip gets updates, which version is used by TBird?
The oldest stable, or the newest beta?
http://www.7-zip.org/
http://sourceforge.net/tracker/?atid=114481&group_id=14481&func=browse
Comment 10•20 years ago
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*** This bug has been marked as a duplicate of 246765 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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Description
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