Closed Bug 286340 Opened 19 years ago Closed 19 years ago

bookmarks lost

Categories

(Firefox :: Bookmarks & History, defect)

x86
Windows XP
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 249150

People

(Reporter: howellaruehl, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050225 Firefox/1.0.1

I am not sure what keeps happening, but I keep losing my bookmarks.  I am not
sure SPYSUBTRACT (anti-spyware program) is responsible for this, but what can be
done?  I cannot remember all of the sites that I had, but this is ridiculous! 
Thanks!

Reproducible: Didn't try
Are you on a work computer attached to a domain or a home computer? If you're on
a domain computer, it might be that your profile gets reset every time you log
in. At which point, you would need to talk to your IT administrators about
setting up Firefox.

Can you verify that the same profile even exists when you log in? It should be
located at:
C:\Documents and Settings\[user name]\Application Data\Mozilla\Firefox\Profiles\

Check to see if the folder changes names every time you lose your bookmarks. If
so, then something is deleting it and it's getting re-created every time you
start Firefox again.
We have test machines that we don't have any problem with blowing away bookmarks
in order to test this.  But without reproducable steps this bug will remain
unconfirmed and unattended.

If you have reproducable steps, please provide them. thank you.


*** This bug has been marked as a duplicate of 249150 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → DUPLICATE
Assignee: vladimir+bm → nobody
sorry for bugspam, long-overdue mass reassign of ancient QA contact bugs, filter on "beltznerLovesGoats" to get rid of this mass change
QA Contact: mconnor → bookmarks
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