294296 - misleading error message when 'domain not found'

Status: RESOLVED FIXED

(Thunderbird :: Mail Window Front End, defect)

Description

[Max Waterman]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

I recently attemted to send an email to someone, but it failed due to 'Recipient
address rejected: Domain not found' (an intermittent problem at the root of it,
I guess).

The window that pops up says this :

"
An error occurred while sending mail. The mail server responded:
<...@...>: Recipient address rejected: Domain not found.
Please verify that your email address is correct in your Mail preferences and
try again.
"

I fail so see how *my* email address being correct (or otherwise) has any
bearing on the existence of the recipient's domain.

Is there no way to make the message more relevant to the error?

Reproducible: Always

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
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If it is not a problem any longer, you need take no action. If this bug is not
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Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Max Waterman]

This bug is still relevant, I think. It should be trivial to fix too.

Comment 3

[Wayne Mery (:wsmwk)]

Which version of SM suite or Thunderbird?

(In reply to comment #0)
> I recently attemted to send an email to someone, but it failed due to
> 'Recipient
> address rejected: Domain not found' (an intermittent problem at the root of it,
> I guess).

do you still see the underlying problem?
would bug 88217 help?


> The window that pops up says this :
> 
> "
> An error occurred while sending mail. The mail server responded:
> <...@...>: Recipient address rejected: Domain not found.
> Please verify that your email address is correct in your Mail preferences and
> try again.
> "
> 
> I fail so see how *my* email address being correct (or otherwise) has any
> bearing on the existence of the recipient's domain.

do you still see this using trunk version or current release?
what do you suggest for rewording?

Comment 4

[Max Waterman]

(In reply to comment #3)
> Which version of SM suite or Thunderbird?
> 
> (In reply to comment #0)
> > I recently attemted to send an email to someone, but it failed due to
> > 'Recipient
> > address rejected: Domain not found' (an intermittent problem at the root of it,
> > I guess).
> 
> do you still see the underlying problem?

The underlying problem is irrelevant, I think.

For example, I use fastmail - if I send an email to [e-mail] (I know such a person doesn't exist), then TB will check somehow that the destination address is valid before sending. It isn't valid, so it pops up the message, except with "Recipient address rejected: User unknown in local recipient table."

> would bug 88217 help?

I don't think that's relevant.

> 
> 
> > The window that pops up says this :
> > 
> > "
> > An error occurred while sending mail. The mail server responded:
> > <...@...>: Recipient address rejected: Domain not found.
> > Please verify that your email address is correct in your Mail preferences and
> > try again.
> > "
> > 
> > I fail so see how *my* email address being correct (or otherwise) has any
> > bearing on the existence of the recipient's domain.
> 
> do you still see this using trunk version or current release?

Yes. I am using 1.5.0.8 (20061025)

> what do you suggest for rewording?
> 

Well, instead of asking me to check my address, it should ask me to check the recipient's address :

"Alert

An error occurred while sending mail. The mail server responded: <emailaddress>: Recipient address rejected: User unknown in local recipient table. Please verify that the recipient email addresses are correct and try again."

Something like that.

Max.

Comment 5

[Christian Eyrich]

Attachment: patch

Sorry, my fault. This is a regression introduced by patch for bug 210867.

Comment 6

[David :Bienvenu]

Comment on attachment 246181 [details] [diff] [review]
patch

I'll try to land this today, thx for the patch!

Comment 7

[David :Bienvenu]

fixed on trunk and branch, thx, Christian!