Closed Bug 311137 Opened 19 years ago Closed 16 years ago

Forwarding 2meg+ emails inline freezess up thunderbird version 1.0.7 (20050923)

Categories

(Thunderbird :: General, defect)

x86
Windows ME
defect
Not set
normal

Tracking

(Not tracked)

VERIFIED WONTFIX

People

(Reporter: whansen, Unassigned)

Details

(Whiteboard: closeme 2008-12-04)

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

I was forwarding a group of large emails to my boss and it started taking longer
and longer. They were increasing in size from 200k to 2500k. I had it set up to
forward inline. The 2500k message took so long I scanned through Information
Week and then killed thunderbird. Repeated tries produced the same result. I
switched to forwarding as an attachment and it went off in seconds without a
hitch. I have spell check set to come up at the end, so this shouldn't be the
issue. I've only got 128megs of memory using win ME, but I tried with nothing
else running and got the same problem.

PIII-750 Dell Inspiron 7500


Reproducible: Always

Steps to Reproduce:
1. Take a large text message 2.5megs or bigger.
2. Set the forward in options to inline
3. Forward it to someone.

Actual Results:  
Followed steps. Went to bathroom. Returned. Still churning. CPU at 100%. It's
hard to even finish this message as it keeps pausing.

Expected Results:  
It should have been able to deal with the large messsage in a timely manner.
Reporter, can you please try a newer version other than 1.0.7.
Marking INVALID

Reporter, if you are still experiencing this problem with a newer build, please
reopen.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
I'm going to re-open this since I would be very surprised if it was fixed. It
would be nice if you could try 1.5beta2, however, to see if it's any better.
Status: RESOLVED → UNCONFIRMED
Resolution: INVALID → ---
Sorry, I'll try to do that today. This error came up on a temporary
installation. I'm experimenting with moving form outlook to thunderbird on my
main system. So far it has crashed each time apparantly due to the huge amount
of email on the outlook system. I've now archived a lot and delted a lot. I'll
give it a go again with the new beta and then see what happens when I try to
forward.
is it crashing during the migration? Have you submitted (or even been asked to
submit) crash reports via talkback?
No, I did not. It poped up with a microsoft error report, but I didn't send it
as I thought that just went to M$. The pst in question is 1 gb and from outlook
2000. 

I had a system crash under win98se and worked on laptop for a week using
Thunderbird 1.07 (where I encountered the error). I rather liked the anti-spam
features of Thunderbird. Anyway, I completely built a new system (XP/Fast AMD)
and am now transferring stuff over. I have outlook 2000 operational and tried
last night to import the mail into Thunderbird, but it crashed.

Currently I've deleted non-nessicary email from outlook and am archiving
anything last year or earlier. I then intend to try transferring again.

Once I've got some my work caught up on today, I'll upgrade the laptop to the
new beta Thunderbird and see if the error is still there.

It would be nice if you could choose to import specific mail files into
Thunderbird rather than the default one.
I loaded the new beta 1.5beta2, tried to forward a text document of 2600kb
inline and it froze. I waited about a half hour and nothing. I just killed it now.
WFM 20051012 build
Windows XP
Bug 324521 against 1.5 may be a duplicate of this bug.
Thunderbird 1.5.0.10.

I see this with forwarding mailing list emails bounced to me for moderation. This is with HTML emails when the message and headers of the original email are included in the body of the bounced email. Forwarding a ~220K email inline leaves Thunderbird unresponsive for in the order of 10-20 minutes when pressing 'forward' and I gave up after 20 mins when pressing 'send'.

I have my options set to default to forward inline.

Computer is a dual P3 Xeon 1.2GHz with 1GB RAM running Win2K SP4 fully patched. Usage is pegged at 100% on one CPU whilst Thunderbird is unresponsive. Memory usage is static.

I keep an email lying around so this can be reproduced.
Assignee: mscott → nobody
Reporter, does the issue still occur in the latest supported 2.0.0.x / Shredder trunk nightlies?

(1.5.0.x is now end-of-life and the latest supported 2.0.0.x is 2.0.0.18)
Whiteboard: closeme 2008-12-04
RESO INCO per lack of response to last question. If you feel this change was made in error, please respond to the bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago16 years ago
Resolution: --- → INCOMPLETE
This is still a problem with 2.0.0.18 (20081105), though it's better than it was. Take a ~2MB plain text email. Forward it. This bit now works OK, takes a couple of seconds to get up the forward email window on my shiny new-ish computer. Close the forwarded email window so as not to send it. Thunderbird now chews 100% CPU on one core for a few minutes and is unusable until it has done what it's doing at which point you can carry on as normal.
Our company has sometime since diagnosed this problem as having to do with Thunderbird trying to spell check the entire forward. The problem has never resolved in any version that I'm aware of. You can get around it if you turn off spell checking, but that is not a good idea for me and flicking it on and off gets to be a pain. 

I would suggest that text that is forwarded or otherwise quoted, not be automatically spell checked. Why would you want to spell check some other person's verbiage anyway? If I'm forwarding or replying to something someone said I don't want to change it in any way, but rather quote them exactly.
Status: RESOLVED → VERIFIED
Resolution: INCOMPLETE → WONTFIX
You need to log in before you can comment on or make changes to this bug.