311356 - Bugzilla bad page encoding on the bug submit result page

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: General, defect)

Description

[François Gagné]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1

Ok, my name is François Gagné and when I submit a new bug, in the result page
"Bug xxx Submitted" in the Reporter Field it's written: Fran?ois Gagn?

It appear fine in other bugzilla pages.

It's probably related to the page encoding.

Reproducible: Always

Steps to Reproduce:

Comment 1

[Olav Vitters]

What bugzilla version do you use? If it is cvs head or 2.21.1, did you enable UTF8?

Comment 2

[François Gagné]

This bug was spot on bugzilla.mozilla.org

Also interesting to note, my name François Gagné was replace by François Gagné
in my first post, the ç is the UTF8 for ç and é is the UTF8 for é

Comment 3

[François Gagné]

I'm willing to test this bug on a more recent bugzilla installation if you give
me a URL.

Comment 4

[Dave Miller [:justdave]]

The encoding is forced to UTF-8 on the enter_bug page on bugzilla.mozilla.org. 
Your "real name" field on your account is encoded in Windows-1252.  The create
account page is also forced to UTF-8, so you must have and older account or
you've changed it recently.

The show_bug page doesn't set an encoding because we have a lot of legacy data
in a variety of character sets, so it relies on your browser's autodetect, which
gets very confused when there's both UTF-8 and Windows-1252 on the same page.

I just changed the coding on your real name to UTF-8.  That should hopefully
clear it up.  This is a mozilla.org-specific problem.  Upstream Bugzilla forces
UTF-8 on everything these days.

Comment 5

[François Gagné]

Hmm, Firefox Auto-detect this page as windows-1252 and so it don't display my
name correctly. Why not but a meta tag in this page to put the charset to UTF8.
(Because pretty much every on this page should have been entered as UTF8 anyway?)

Comment 6

[François Gagné]

sry Dave, I just re-read your comment and my suggestion is void.

Comment 7

[François Gagné]

me again, sry for spamming, Firefox auto-detect works _fine_ on UTF8 only page.

Comment 8

[Dave Miller [:justdave]]

(In reply to comment #5)
> Hmm, Firefox Auto-detect this page as windows-1252 and so it don't display my
> name correctly.

Yeah, that's because comment 0 and comment 2 have mixed character sets in them
so it confuses everything.

Comment 9

[François Gagné]

> Yeah, that's because comment 0 and comment 2 have mixed character sets in them
> so it confuses everything.

I don't get why everything shouldn't be in UTF8, I understand that the page
encoding isn't force to UTF8 (for legacy reason) but why not force the entry of
new data to UTF8? (put something like 'acceptcharset="utf-8"
accept-charset="utf-8"') in the form tag)

Comment 10

[Marc Schumann [:Wurblzap]]

(In reply to comment #9)
> I don't get why everything shouldn't be in UTF8, I understand that the page
> encoding isn't force to UTF8 (for legacy reason) but why not force the entry
> of new data to UTF8? (put something like 'acceptcharset="utf-8"
> accept-charset="utf-8"') in the form tag)

That's bug 304149.