311652 - "server has disabled login" for IMAP client

Status: VERIFIED INVALID

(Thunderbird :: General, defect)

Description

[Steve-o]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1

Error message new in 1.5 beta 1 and 2:

"You cannot log in to imap... because the server has disabled login.  You may
need to connect via SSL or TLS.  Please check the account settings for your mail
server."

Thunderbird 1.0.7 works fine with the same profile settings.

Reproducible: Always




Server:  Hula Server r313 from Hula Project (www.hula-project.com.)

Comment 1

[Steve-o]

Tried version 1.6a1 (20051007) same problem, however enabling SSL in the
security settings works.

Comment 2

[David :Bienvenu]

If the server is telling us that LOGIN is disabled, then it sounds like we're
disabling login, which is what we're supposed to do. I'm marking this Invalid,
but if you want to generate an imap protocol log by following the instructions
below, I can tell for sure if that's what's going on.

http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

Comment 3

[Steve-o]

So a bug in Tbird 1.0.7, and hula r313, nice.  Here's the debug log, I can see
the LOGINDISABLED parameter from the IMAP server:


0[274758]: 25af260:10.34.6.99:NA:SetupWithUrl: clearing IMAP_CONNECTION_IS_OPEN
6084[25ba6e0]: ImapThreadMainLoop entering [this=25af260]
6084[25ba6e0]: 25af260:10.34.6.99:NA:ProcessCurrentURL: entering
6084[25ba6e0]:
25af260:10.34.6.99:NA:ProcessCurrentURL:imap://steve-o@10.34.6.99:143/select%3E/INBOX:
 = currentUrl
6084[25ba6e0]: ReadNextLine [stream=24a6270 nb=80 needmore=0]
6084[25ba6e0]: 25af260:10.34.6.99:NA:CreateNewLineFromSocket: * OK yorkion.com
Hula IMAP4 Agent server ready <[e-mail]>

6084[25ba6e0]: 25af260:10.34.6.99:NA:SendData: 1 capability

6084[25ba6e0]: ReadNextLine [stream=24a6270 nb=86 needmore=0]
6084[25ba6e0]: 25af260:10.34.6.99:NA:CreateNewLineFromSocket: * CAPABILITY IMAP4
IMAP4rev1 ACL AUTH=LOGIN NAMESPACE STARTTLS XSENDER LOGINDISABLED

6084[25ba6e0]: ReadNextLine [stream=24a6270 nb=28 needmore=0]
6084[25ba6e0]: 25af260:10.34.6.99:NA:CreateNewLineFromSocket: 1 OK CAPABILITY
completed,

6084[25ba6e0]: 25af260:10.34.6.99:NA:ProcessCurrentURL: aborting queued urls
6084[25ba6e0]: 25af260:10.34.6.99:NA:SendData: 2 logout

6084[25ba6e0]: ReadNextLine [stream=24a6270 nb=36 needmore=0]
6084[25ba6e0]: 25af260:10.34.6.99:NA:CreateNewLineFromSocket: * BYE IMAP4rev1
Server signing off

6084[25ba6e0]: 25af260:10.34.6.99:NA:TellThreadToDie: close socket connection
6084[25ba6e0]: ImapThreadMainLoop leaving [this=25af260]

Comment 4

[David :Bienvenu]

right, exactly, thx for the log. marking bug verified.

Comment 5

[uxorious]

PGP 9.0.3 IMAP proxy suffers from the same problem - it reports LOGINSIABLED.