Closed Bug 312519 Opened 19 years ago Closed 19 years ago

problems with counts, 'ghost' emails, deletion of emails, blank when 'enlarged'

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 314556

People

(Reporter: chris, Assigned: mscott)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

As a complete novice, well almost, I get on to your bug reporting sites, or
frequently asked qustions, etc. and get totally confused. I don't understand the
jargon and simply can't find an area to report what is happening.

So here it is....

a) I have duplicate emails appear, then it's a matter of trying to delete the
right one as one is a "ghost" and appear as blank, with the date 1.01.1970 each
time.
b) when trying to bring up an email into a large screen, it comes up blank quite
often.
c) the email count is all over the place...sometimes it comes up that I have
say, 30, and there may be 2 or 3.
d)the inbox can show 300 perhaps and there are really only say, 14.
e)counts are ridiculous, anything is possible at any time.
f) email is very slow to open
g)sometimes I cannot delete an email at the first attempt. Closing and then
reopening  Thunderbird at time fixes the problem.
Help!
I'm sorry if this is the wrong way to go, but I find all this totally confusing.

Thank you, Chris

Chris@embedded.com.au

Reproducible: Always
Which Tb version/build do you use?
Component: RSS → General
QA Contact: rss → general
Please never reply to bugmails directly, only add comments in the bug report
itself. Thanks.

From reporter per private e-mail:

Version 1.0.7   Sorry about placing the complaint in the wrong place. As stated,
I really am confused by all the terminology.

To reply to this, I have had to copy the email and then paste in a new email, as
it wouldn't let me reply straight away, or to any other email at times. That's
another problem. I love Thunderbird and have been using it and Firefox for some
time without problems. This has been reinstalled, yet is still giving problems.
Thank you, Chris
Version: unspecified → 1.0
I experienced simular behaviour (see bug 314556).
After deleting the .msf files of the mailfiles with problems,
the problems disappeared.

*** This bug has been marked as a duplicate of 314556 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → DUPLICATE
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