316549 - Search options disappear

Status: RESOLVED DUPLICATE of bug 319196

(Firefox :: Search, defect)

Description

[Gee]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8) Gecko/20051107 Firefox/1.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8) Gecko/20051107 Firefox/1.5

There was an update 14/11/2005 and after a restart of Mozilla, the search options disappeared completely making it impossible to add search engines to the list. Presently there is no list and cannot do a search.

Reproducible: Always

Comment 1

[Ria Klaassen (not reading all bugmail)]

Assuming you mean the searchplugins: it is always advisable to store the searchplugins in your profile, that way they will always survive an update and will not be replaced by a new default set.
Don't know what has gone wrong but have you tried reinstalling Firefox?

Comment 2

[zug_treno]

Related to/duplicate of bug 315698 -> bug 311626?

Comment 3

[Jon Smith]

Ditto problem, on upgrade to v1.5, user installed search engines have been deleted.

Comment 4

[Lee]

This has happened to me twice now. a week after installing firefox 1.5 all of the search engines vanish from teh top right box and none can be added.

This isn't the same as lossing the extra search engines that you've choosen because the defaults have been installed.

Comment 5

[Jeff]

The following Javascript errors are thrown when trying to install a new search engine:

Error: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsSidebar.js :: anonymous :: line 192"  data: no]
Source File: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsSidebar.js
Line: 192

Error: uncaught exception: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsSidebar.js :: anonymous :: line 192"  data: no]

Comment 6

[Brian]

experiencing the same problem - windox xp sp2 rv:1.8) Gecko/20051111 Firefox/1.5

Comment 7

[Jeff]

Work around discovered, but it's not pretty.

1. Cut your extensions/bookmarks from your C:\Documents and Settings\ProfileName\Application Data\Mozilla\Firefox\Profiles\random_string.default\ directory and paste them somewhere else (i.e., your desktop).
2. Delete the C:\Documents and Settings\ProfileName\Application Data\Mozilla\ folder entirely.
3. Open Firefox and close it once it has launched.
4. Cut your extensions/bookmarks from wherever you had saved them to.
5. Paste them back into the newly created C:\Documents and Settings\ProfileName\Application Data\Mozilla\Firefox\Profiles\random_string.default\ directory and the problem should be fixed.

It's a stop-gap (albeit a simpler one than running a total reinstall), but it did the trick for me. Still be nice to see a follow up from the big guns at Mozilla, though...

Comment 8

[ian c rogers]

I had the same issue.  Verified that the ugly work-around works, too.

ian

Comment 9

[ilie]

while using Firefox (it doesn't matter the build) if suddently the computers hungs up and you need to reboot it, it may happen that the search engines list may dissapear. that's because localstore.rdf file from you profile directory gets corrupted.

create a new profile and copy the localstore.rdf from the new profile directory where you old profile exists, overwriting it. then delete the new profile.

Comment 10

[Mike Connor [:mconnor]]

We have a different search service now, please renominate for Fx2 if this is reproduced using Bon Echo Alpha 2 or later.

Comment 11

[:Gavin Sharp [email: [e-mail]]]

This is likely caused by the "corrupt localStore.rdf" bug that was fixed for 1.8.0.2 in bug 307558. This means that the bug should no longer occur when updating 1.5.0.2 or later.

Comment 12

[:Gavin Sharp [email: [e-mail]]]

*** Bug 321300 has been marked as a duplicate of this bug. ***

Comment 13

[Daniel Veditz [:dveditz]]

We think this bug is actually fixed (see comment 11). Should we close this bug, or leave it open to see if there are any dupes from firefox 1.5.0.4 folks? (so far there haven't been any).

Comment 14

[Mike Shaver (:shaver emeritus)]

If you think it's fixed, it should be FIXED, no?

If we find out later that we were on, it'll be REOPENED.  Maybe I'm just not understanding the question?

Comment 15

[Josephus Busby]

Confirmed. Bug still in existance in Mozilla Firefox/1.5.0.4, but the workaround fixed it just as well.

Comment 16

[:Gavin Sharp [email: [e-mail]]]

Any remaining cases of this (that weren't fixed by bug 307558) are being tracked by bug 319196, so duping forward.

*** This bug has been marked as a duplicate of 319196 ***

Comment 17

[Majken Connor [:Kensie]]

The "workaround" works because you're backing up the files that get overwritten when encountering the bug, and then restoring them afterwards.

To be clear, the bug this has been duped to is for tracking cases where the bookmarks are also gone, there was no mention of missing bookmarks in this bug. I imagine this is really a dupe of the fixed bug, but Josephus is encountering the bug this is duped to.

Comment 18

[Pam]

I believe Firefox recently updated itself (About 1 week to 2 weeks ago) and now the search engine options are ALL missing and I can't add any. NOT RESOLVED.

Comment 19

[:Gavin Sharp [email: [e-mail]]]

(In reply to comment #18)
> I believe Firefox recently updated itself (About 1 week to 2 weeks ago) and now
> the search engine options are ALL missing and I can't add any. NOT RESOLVED.

It is resolved: DUPLICATE, of bug 319196. That just means the issue has already been reported. CC yourself to bug 319196 if you want to track progress.

Comment 20

[fabio]

i fix it just adding a new theme and puff......back again !